Address
Form of workSalary: $40.31 - $41.52 Hourly
Location : Anchorage or Fairbanks, AK
Job Type: Full Time
Job Number: 44210
Department: Public Safety
Division: Statewide Services
Opening Date: 03/14/2024
Closing Date: 3/28/2024 5:00 PM Alaska
Division: Statewide Services
Position Open To: All Applicants
Bargaining Unit: General Government
Range: 21
Job Description
This position is open to All Applicants nationwide.
Please check our residency definition to determine if you qualify.
The Alaska Department of Public Safety is recruiting for this position in either Anchorage or Fairbanks.
The salary will be dependent on the location selected by the successful applicant.
Anchorage: $40.31 per hour
Fairbanks: $41.52 per hour
WHAT YOU WILL BE DOING:The key responsibilities of this position include, but are not limited to:
The Statewide 9-1-1 Coordinator will serve as an information conduit and coordinator for all matters related to the provision of 9-1-1 services throughout the state. The Statewide 9-1-1 Coordinator plays an integral role in defining the technological environment and planning process to deliver 9-1-1 emergency calling and enhanced services through cooperation and coordination of federal, state, local and private resources. THE BENEFITS OF JOINING OUR TEAM:The team performs exciting work supporting modern technology in a constantly evolving environment. The mission we carry out is a vital public service and results in a high job satisfaction and great teamwork.
THE WORKING CONDITIONS YOU CAN EXPECT:
The primary work environment is carried out in an office setting either in a cubicle environment or at your home when telework is authorized.
WHO WE ARE LOOKING FOR:
Knowledge of principles, practices, methods, terminology and trends in telecommunications, telephone engineering, voice and data networking, electronic and digital switching systems, satellite communications, television broadcasting, federal and state regulations covering telecommunications, principles of personnel management and supervision.
Skill in technical writing, report preparation, interpersonal communications.
Ability to analyze technical, economic and administrative problems and make appropriate recommendations; plan, direct, and coordinate the work of others; interpret and apply provisions of federal and state statutes and regulations, deal effectively with clients and with engineers; read and understand legal contracts and blueprints, evaluate equipment and system proposals. Write clear and concise reports, instructions and procedures, technical correspondence or similar material; establish effective personal contacts and cooperative work relationships with personnel of varied backgrounds and interests.
The Department of Public Safety strives to preserve the peace, enforce the law, prevent and detect crime, and protect life and property. All positions support or carry out the Department's mission. If our mission interests you and this position embodies your strengths, please consider joining our team.
More information about the Department of Public Safety can be found on our website: http://dps.alaska.gov/
Minimum Qualifications
Three years of administrative, technical, or professional experience which demonstrates a good knowledge of the functional and operational requirements and capabilities in one or more types of telecommunications fields such as telephone systems engineering, broadcasting, satellite systems, telecommunications regulations, data communications, or telecommunications management.
AND
Four years of education in electronic engineering, physics, industrial engineering, communications, public utilities or a closely related field above the high school level.
Additional qualifying experience may substitute year-for-year for the required education.
Additional Required Information
COVER LETTER
Cover letter is required and must support applicant's experience and suitability for the position.
IMPORTANT INFORMATION
BACKGROUND CHECK
This position requires the incumbent to submit to a fingerprint based criminal history background check. Due to the sensitive nature of this position, and required access to APSIN, an applicant with criminal convictions will not move forward in the selection process.
EDUCATION
To verify education is being used to meet and/or support the required minimum qualifications/competencies, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications/competencies for a position and are required with each application. (Unofficial is okay; please ensure the institution/URL name is listed on the transcripts). Transcripts can be attached at the time of application or provided at the time of interview; if not, transcripts will be required before employment.
SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATIONEducation completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying.
SUPPLEMENTAL QUESTIONS
For your application to be evaluated you must answer the Supplemental Questions. Be specific in your answers and tell us how you acquired the relevant experience. Please use complete sentences and proof-read your submissions when answering the supplemental questions. Your responses will be considered a writing sample and will be used to determine which applicants will advance to the interview phase of the recruitment process.
WORK EXPERIENCE
Applications will be reviewed to determine if minimum qualifications are met. Therefore, all work experiences the applicant is using to meet minimum qualifications for this position must be documented in the application package. Please include the employer's name, your job title, dates of employment, and whether the employment was full or part-time. Applicants who submit packages that do not provide sufficient information to demonstrate minimum qualifications are met may not advance in the selection process.
NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.
MULTIPLE VACANCIES
This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.
EEO STATEMENT
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or (907) 465-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.
NOTICE
If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the 'govermentjobs.com' domains. For information on allowing emails from the 'governmentjobs.com' domains, visit the Lost Password Help page located at https://www.governmentjobs.com/OnlineApplication/User/ResetPassword.
WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCEQuestions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area. Requests for information may also be emailed to recruitment.services@alaska.gov.
For applicant password assistance please visit: https://www.governmentjobs.com/OnlineApplication/User/ResetPassword
Contact Information
For specific information in reference to the position please contact the hiring manager:
John Rockwell
john.rockwell@alaska.gov
Careers with the State of Alaska offer MANY benefits
The following information describes typical benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.
For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an (Please note this video is specifically designed for new State Employees.)
Insurance BenefitsThe following employee groups are covered by Union health trusts. Contact the appropriate Union for additional information. Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)
Optional Insurance Benefits
Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses
Retirement Benefits
See for additional information
Paid Leave & Other Benefits
01
Please describe your experience managing multiple assignments with competing deadlines; experience must demonstrate effective time-management skills, flexibility, and adaptability in handling workloads while maintaining a positive attitude.
02
Please describe your experience managing multiple assignments that demonstrates a strong attention to detail and a high degree of accuracy with a concentration on both quality and quantity of work.
03
Please provide an example of work you have done that demonstrates your skill in analyzing complex issues, drawing logical conclusions and making a successful recommendation regarding a course of action.
04
Please describe any experience you ...
Location : Anchorage or Fairbanks, AK
Job Type: Full Time
Job Number: 44210
Department: Public Safety
Division: Statewide Services
Opening Date: 03/14/2024
Closing Date: 3/28/2024 5:00 PM Alaska
Division: Statewide Services
Position Open To: All Applicants
Bargaining Unit: General Government
Range: 21
Job Description
This position is open to All Applicants nationwide.
Please check our residency definition to determine if you qualify.
The Alaska Department of Public Safety is recruiting for this position in either Anchorage or Fairbanks.
The salary will be dependent on the location selected by the successful applicant.
Anchorage: $40.31 per hour
Fairbanks: $41.52 per hour
WHAT YOU WILL BE DOING:The key responsibilities of this position include, but are not limited to:
- Provides technical consulting assistance to state agencies, local governments, and non-commercial entities related to 9-1-1 issues.
- Coordinates and facilitates efforts by telecommunication companies and others to correctly and optimally route 9-1-1 and other emergency calls to Public Safety Answering Points (PSAPs).
- Creates and maintains the State 9-1-1 Plan to include PSAP inventory.
Assists with integration of 9-1-1 services into state and local emergency response and interoperability plans. - Stays current regarding new technology and rules and regulations affecting emergency communications, including next generation 9-1-1 (NG 9-1-1).
The Statewide 9-1-1 Coordinator will serve as an information conduit and coordinator for all matters related to the provision of 9-1-1 services throughout the state. The Statewide 9-1-1 Coordinator plays an integral role in defining the technological environment and planning process to deliver 9-1-1 emergency calling and enhanced services through cooperation and coordination of federal, state, local and private resources. THE BENEFITS OF JOINING OUR TEAM:The team performs exciting work supporting modern technology in a constantly evolving environment. The mission we carry out is a vital public service and results in a high job satisfaction and great teamwork.
THE WORKING CONDITIONS YOU CAN EXPECT:
The primary work environment is carried out in an office setting either in a cubicle environment or at your home when telework is authorized.
WHO WE ARE LOOKING FOR:
Knowledge of principles, practices, methods, terminology and trends in telecommunications, telephone engineering, voice and data networking, electronic and digital switching systems, satellite communications, television broadcasting, federal and state regulations covering telecommunications, principles of personnel management and supervision.
Skill in technical writing, report preparation, interpersonal communications.
Ability to analyze technical, economic and administrative problems and make appropriate recommendations; plan, direct, and coordinate the work of others; interpret and apply provisions of federal and state statutes and regulations, deal effectively with clients and with engineers; read and understand legal contracts and blueprints, evaluate equipment and system proposals. Write clear and concise reports, instructions and procedures, technical correspondence or similar material; establish effective personal contacts and cooperative work relationships with personnel of varied backgrounds and interests.
The Department of Public Safety strives to preserve the peace, enforce the law, prevent and detect crime, and protect life and property. All positions support or carry out the Department's mission. If our mission interests you and this position embodies your strengths, please consider joining our team.
More information about the Department of Public Safety can be found on our website: http://dps.alaska.gov/
Minimum Qualifications
Three years of administrative, technical, or professional experience which demonstrates a good knowledge of the functional and operational requirements and capabilities in one or more types of telecommunications fields such as telephone systems engineering, broadcasting, satellite systems, telecommunications regulations, data communications, or telecommunications management.
AND
Four years of education in electronic engineering, physics, industrial engineering, communications, public utilities or a closely related field above the high school level.
Additional qualifying experience may substitute year-for-year for the required education.
Additional Required Information
COVER LETTER
Cover letter is required and must support applicant's experience and suitability for the position.
IMPORTANT INFORMATION
- Requires occasional travel within the State to plan, organize, and monitor project work at sites; often in remote areas.
- Requires successfully completing and maintaining an Alaska Public Safety Information Network (APSIN) background check and security clearance conducted by the Department of Public Safety. Fingerprinting is required.
BACKGROUND CHECK
This position requires the incumbent to submit to a fingerprint based criminal history background check. Due to the sensitive nature of this position, and required access to APSIN, an applicant with criminal convictions will not move forward in the selection process.
EDUCATION
To verify education is being used to meet and/or support the required minimum qualifications/competencies, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications/competencies for a position and are required with each application. (Unofficial is okay; please ensure the institution/URL name is listed on the transcripts). Transcripts can be attached at the time of application or provided at the time of interview; if not, transcripts will be required before employment.
SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATIONEducation completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying.
SUPPLEMENTAL QUESTIONS
For your application to be evaluated you must answer the Supplemental Questions. Be specific in your answers and tell us how you acquired the relevant experience. Please use complete sentences and proof-read your submissions when answering the supplemental questions. Your responses will be considered a writing sample and will be used to determine which applicants will advance to the interview phase of the recruitment process.
WORK EXPERIENCE
Applications will be reviewed to determine if minimum qualifications are met. Therefore, all work experiences the applicant is using to meet minimum qualifications for this position must be documented in the application package. Please include the employer's name, your job title, dates of employment, and whether the employment was full or part-time. Applicants who submit packages that do not provide sufficient information to demonstrate minimum qualifications are met may not advance in the selection process.
NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.
MULTIPLE VACANCIES
This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.
EEO STATEMENT
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or (907) 465-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.
NOTICE
If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the 'govermentjobs.com' domains. For information on allowing emails from the 'governmentjobs.com' domains, visit the Lost Password Help page located at https://www.governmentjobs.com/OnlineApplication/User/ResetPassword.
WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCEQuestions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area. Requests for information may also be emailed to recruitment.services@alaska.gov.
For applicant password assistance please visit: https://www.governmentjobs.com/OnlineApplication/User/ResetPassword
Contact Information
For specific information in reference to the position please contact the hiring manager:
John Rockwell
john.rockwell@alaska.gov
Careers with the State of Alaska offer MANY benefits
The following information describes typical benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.
For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an (Please note this video is specifically designed for new State Employees.)
Insurance Benefits
- Health insurance, which includes employer contributions toward medical/vision/dental
- The following employee groups are under AlaskaCare Benefits administered by the State: See for additional information.
- AVTEC
- Confidential
- Correctional Officers
- Marine Engineers
- Mt. Edgecumbe Teachers
- Supervisory
- Unlicensed Vessel Personnel/Inland Boatman's Union
- Exempt employees (not covered by collective bargaining)
- The following employee groups are under AlaskaCare Benefits administered by the State: See for additional information.
- General Government
- Labor, Trades and Crafts
- Public Safety Employees Association
- Masters, Mates & Pilots
Optional Insurance Benefits
- Group-based insurance premiums for
- Term life (employee, spouse or qualified same sex partner, and dependents)
- Long-term and short-term disability
- Accidental Death and Dismemberment
- Long-term care (self and eligible family members)
- Supplemental Survivor Benefits
Retirement Benefits
- Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS)
- Matching employer contribution into a defined contribution program (new employees)
- Employer contribution into a defined benefit or defined contribution program (current employees)
- Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security
- Option to enroll in the Alaska Deferred Compensation Program
- Note: The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options
See for additional information
Paid Leave & Other Benefits
- Personal leave with an accrual rate increase based on time served
- Eleven paid holidays a year
01
Please describe your experience managing multiple assignments with competing deadlines; experience must demonstrate effective time-management skills, flexibility, and adaptability in handling workloads while maintaining a positive attitude.
02
Please describe your experience managing multiple assignments that demonstrates a strong attention to detail and a high degree of accuracy with a concentration on both quality and quantity of work.
03
Please provide an example of work you have done that demonstrates your skill in analyzing complex issues, drawing logical conclusions and making a successful recommendation regarding a course of action.
04
Please describe any experience you ...
