Telecommunications Operator- Philadelphia Pa

Telecommunications Operator

Philadelphia PA

Tour shifts Rotating (Days,evening, nights, weekend , and holiday shifts)

• The candidate will provide telecommunications support to the VAMC.
• The incumbent will operate the VAMC centralized telephone system to receive and connect incoming and outgoing calls utilizing complex computerized equipment and telecommunications software.
• Regularly provides customer service to a variety of difficult calls requiring personal involvement on the part of the employee, such as threatening, abusive, or distraught callers.
• Maintenance of confidentiality of patient/incumbent information, electronic and print.
• The incumbent in this assignment gives way finding directions to patients for all locations.
• Operates the internal and external paging system to facilitate paging requests of authorized personnel.
• In addition, this position will be required to: respond to alarms within the Medical Center appropriately based on hospital policy, test telecommunications equipment, dispatch information regarding alarms, operate two-way radio, and perform calmly, competently, and quickly in emergency situations.
• Must dress according to hospital policy and follow the no smoking on hospital grounds policy.

Calloway & Associates, Inc., a Disability/Military friendly company, gives preferential consideration to U.S. Military Veterans or Veteran family members.

Calloway & Associates, Inc. strives to create value for our employees and customers by delivering solutions that power relationships at scale. Our pace of work enables fast learning and fosters an environment where you can stretch yourself and make an impact. Here at Calloway, we ?are? the difference.

Visit us at www.calloway-assoc.com