Telecommunications Officer

Salary : $48,276.80 - $57,928.00 Annually
Location : Murphy, TX
Job Type: Regular Full-Time
Job Number: 00324
Department: Police
Opening Date: 01/03/2024
Closing Date: 2/29/2024 5:00 PM Central
Job Description
The City of Murphy's Police Department seeks to add a Telecommunications Officerposition to its' dynamic team! As a Telecommunications Officer, you will be under direct supervision of the Telecommunications Supervisor, receives and dispatches requests for police, fire, ambulance, and animal control emergency and non-emergency services, while modeling our core values of Murphy
Schedule Commitment
MUST ACCEPT ON CALL DUTY STATUS AND WORK FLEXIBLE HOURS TO INCLUDE ALL SHIFTS INCLUDING NIGHTS, WEEKENDS, AND HOLIDAYS
Pay PlanThis opportunity is exempt and budgeted on Pay Grade #28.
The pay plan range below is shown to represent opportunities for growth and development within this opportunity. We are seeking to hire between the Min to Mid range of the pay grade shown dependent upon qualifications.
Min $ 48,278.16
Mid $ 57,933.80
Max $ 67,589.43
For application support, or to check the status of your application, contact Human Resources by e-mailing hr@murphytx.org
Examples of Duties

• Operates a multi-line communication system
• Answer phones and directs callers to the appropriate city employee
• Monitors and broadcasts on communication radio equipment
• Dispatches police, fire and emergency medical units and animal control as well as other city departments, such as public works and parks and recreation, as needed
• Operates various telecommunication, multi-channel radio equipment, and Enhanced 911 system
• Assigns police, fire, and ambulance support elements to routine/emergency calls for service
• Records all activities and locations of police units and animal control units
• Uses computer terminals to make entries and inquiries and interprets the responses from various automated databases
• Provides Emergency Medical Pre & Post Arrival Instructions
• Retrieves Driver's License and Vehicle Registration data from computer system
• Checks for outstanding warrants, stolen vehicles and articles
• Enters and clears warrants and stolen articles from department to TCIC/NCIC computer
• Operates video recording, closed circuit television, and tape logging equipment
• Communicates with the hearing and speech impaired by a teletype system
• Screens and forwards telephone calls for the police, fire department, and animal control departments
• Is aware of and able to review the city's crime analysis software, such as RaidsOn Line and review crime trends as indicated with their respective shifts regularly
• Able to operate the city-wide locking control system, setting opening and closings according to scheduled events
• Develops own knowledge, skills and abilities to enhance and ensure continued success and meets all mandated training requirements as specified by TCOLE for the maintenance of a licensed telecommunicator
• Operates computers, telephones, radios, recorders, and other technical equipment
• Adheres to personnel safety, departmental policies and procedures, and Administrative Orders
• Performs other related duties as assigned

Typical Qualifications
MINIMUM QUALIFICATIONS

• High School Graduate or General Education Diploma (GED)
• Licensed Telecommunicator or able to obtain license within specified period designated by the Texas Commission on Law Enforcement (TCOLE)
• Valid Texas Class C Driver's License - driving record must be in compliance with City policy

PREFERRED QUALIFICATION

• Two (2) years of municipal Police, Fire, and 911 enhanced dispatching experience
• Current Telecommunications License as issued by TCOLE
• Certified Emergency Medical Dispatch

SPECIAL REQUIREMENTS

• May be required to pass a drug screen and/or pre?employment job performance assessment.

2022-2023
Full Time Employee Benefits Summary

• Retirement benefits provided through the Texas Municipal Retirement System. Mandatory contributions via payroll deduction - employee contributes 7% and the City matches 2 - 1.
• Term Life Insurance plan of $20,000 paid for by the City of Murphy. Supplemental coverage is available for purchase by the employee.
• Medical/Dental/Vision insurance. City pays the full premium for employees and provides a 50% premium contribution for qualified dependents. PPO plan with Blue Cross Blue Shield, Dental plan with Ameritas and Vision plan with VSP. Benefits are deducted pre-tax, see table below for rates.
• Telemedicine, including a behavioral health component, fully funded by the City of Murphy
• Flexible Spending Health and Dependent Care accounts available for employee contribution.
• Long-term disability insurance paid by the City of Murphy.
• Identity Protection plan available through My ID Care.
• Longevity pay: All full-time employees receive $4.00 per month for each year of service beginning the month following the first full year of service.
• Employee Assistance Program provided free to employees and family members.
• Vacation: Two weeks (10 days) annually through the first five years, three weeks (15 days) annually from 5 years to 10 years, and four weeks (20 days) annually for 10 years of service and beyond. Time accrues incrementally each pay period.
• Sick time: Two weeks (10 days) annually - accrued incrementally each pay period. Time can be rolled over each year to a maximum of 720 hours.
• 10 paid holidays per year.
• Deferred Compensation Plan (457) offered by Mission Square. Optional and fully funded by the employee.

Rates for Medical/Dental/Vision insurance:
Semi-Monthly* Premiums Coverage Level Medical InsuranceDental InsuranceVision InsuranceEnhanced
Vision PlanMy
ID Care Employee Only No Cost No Cost No Cost $2.26 $4.98 Employee + Spouse $167.09 $9.18 $1.05 $4.66 N/A Employee + Child(ren) $119.38 $14.00 $1.10 $4.79 N/A Employee + Family $245.17 $23.07 $2.84 $8.79 $8.98
*Employees are paid bi-weekly (26 times per year), but insurance premiums are deducted only 24 times per year.