Technology Specialist - St Cloud - Vft / Days

Position Summary
Orlando Health is seeking a Technology Specialist for the St Cloud Hospital location. As the Technology Specialist, you will be responsible for coordinating, delivering, providing patient education, and setting up the in-home patient technology for patient admissions into the Hospital Care at Home program.
The Technology Specialist is also required to troubleshoot any care team and patient issues. On patient discharge, responds to Hospital Care at Home patient homes, disassembles technology and packages for cleaning.
Situated in the heart of St. Cloud, Florida, Orlando Health St. Cloud Hospital is an 84-bed acute-care community hospital offering comprehensive emergency, inpatient and outpatient care. Specialties include cardiology, critical care, infectious disease, orthopedics, radiology and surgical services.
The ER features a designated geriatric section for specialized
emergency care, and the hospital has earned The Joint Commission's Gold Seal of Approval® for Advanced Primary Stroke Center Accreditation. The campus also is home to Outpatient Rehabilitation Services and a Wound Healing and Hyperbaric Center. Orlando Health St. Cloud has been recognized as an outstanding employer in the healthcare industry on a national level, receiving Modern Healthcare's Best Places to Work award in 2022 and 2023, Orlando Health St. Cloud is part of the Orlando Health system of care, which includes award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida's east to west coasts and beyond. Collectively, our 27,000+ team members honor our over 100-year legacy by providing
professional and compassionate care to the patients, families and communities we serve.
Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible, so that you can be present for your passions.
"Orlando Health Is Your Best Place to Work" is not just something we say, it's our promise to you.
Hospital Care at Home
Hospital Care at Home admits patients requiring med-surg level care to their home, where they are cared for and monitored by nurses in the Patient Care Hub and in-home visits. This innovative care model utilizes Bluetooth technology to monitor patients remotely in the Patient Care Hub while providing in-home nursing care. Patients admitted to Hospital Care at Home are seen by a registered nurse in their home at least twice per day. Home nurses, in collaboration with nurses and physicians in the Patient Care Hub, provide hands-on assessment of patients, administer medications, and provide wound care or other treatments as ordered.
Status/Shift
Variable Full-time/Days
Responsibilities
Essential Functions
• Ensures diagnostic or electronic equipment meets manufacturer's specifications for safe and proper use by proper installment in the
patient's home of assigned equipment.
• Installs and disassembles in-home technology to all Hospital Care at Home patient admissions.
• Ability to travel and enter patient homes as the patient hospital care at home and place of service within a specific geographical
region.
• Transports and delivers items and equipment, as requested.
• Provides education to patient and caregivers on proper equipment usage.
• Troubleshoots any patient and care team related issues related to the in-home technology. Replaces equipment as needed to ensure
patient communication in place.
• Utilizes available service literature and other resources for completing repair and ordering of needed parts and service.
• Monitors devices for compliance with corporate safety policies.
• Completes all documentation to comply with the standards of regulatory and accrediting agencies and to fulfill departmental requirements.
• Communicates information regarding repair status of assigned equipment to manager and appropriate personnel in the using
department.
• Receives entry level training and exposure on the repair and maintenance of medical or electronic equipment/systems/accessories
and other supporting hardware such as computers, networks, databases and other types of computerized systems and associated
medical or electronic device software.
• Assists with the coordination of integrating supported devices and systems to other hospital computer systems/networks.
• Works collaboratively with all members of the Hospital Care at Home team.
• Ensures the customer experience is exceptional.
• Communicate effectively in all interactions.
• Prioritizes workload to manage multiple priorities.
• Holds self and others accountable to Orlando Health's mission, vision, and values.
• Demonstrates The Orlando Health Way: Assure, Engage, Unite.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state
and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
Other Related Functions

• Performs incoming inspections on new equipment as assigned.
• Practices efficient use of supplies and reports inventory deficiencies to manager.
• Shows entry level ability to organize work with prioritization.
• Provides excellent customer service with good communication and follow up skills.
• Shows a willingness to learn new areas and take on more responsibility.
• Able to work both as part of a team and independently when assigned.
• Maintains a clean, safe, and organized work area.

• Associate of Science Degree.
• Two (2) years of directly related work experience and/or training in support of medical equipment/computerized systems may substitute for the Associate degree to include pertinent technical training or trade schools (to include military and/or manufacturer training).

• Must possess a valid driver's license and has reliable transportation to travel to perform job duties.

• Two (2) years of directly related work experience in repair/support of medical equipment/electronic/computerized systems.
• Associate degree in Biomedical Equipment or Electronic/Computer repair or pertinent technical training or trade schools may substitute for up to two (2) years of the required experience.