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Do you enjoy building relationships, working with data, managing projects, team collaboration, solving problems, driving results, conducting analysis and providing insights to senior leadership? Then you’ve found the right role.
As a Business Manager with the Technology Finance & Business Management team, you will support the Head of Technology for the Card Technology organization across multiple initiatives and functions while developing collaborative working relationships across technology leadership, product teams, finance, and horizontal lines of business. You will partner with Finance & Business Management leads to drive consistent Business Management practices, development of objectives & key results, setting logical key performance measures and reporting driving towards continuous improvement in accuracy and control. You will be responsible for providing resource management communications, planning/forecasting guidance and coordination for core business requirements along with sourcing, collating and reporting the data required relating to objectives & key results, product roadmaps, metrics, financial updates including future iterations and improvements. Supplementary activities include leading ad-hoc projects and coordination of key forums required of a Business Management team.
For this role, candidates must be able to physically work in either our Jersey City, NJ or Wilmington, DE offices 3 days a week and remotely from home 2 days per week. The specific schedule will be determined and communicated by direct management.
Job Responsibilities
- Facilitate central reporting of objectives & key results/updates to line of business senior leadership including design, build and coordination of the initial reporting framework
- Business Management and oversight of day-to-day operations for the Card tech organization
- Build and maintain effective relationships with stakeholders across Product, Technology, Analytics and Finance functions
- Work with product line’s stakeholders to address standardized reporting and requirements
- Facilitate the timely creation of monthly cross product reporting
- Review existing processes and elevate, advocate and integrate best practices
- Support modernization of our engineering practices on multiple fronts
- Lead project management from project start through project completion for special ad hoc projects for Finance & Business Management
- Lead projects for organizational changes associated with the introduction of Agile and Product Aligned Architecture
- Coordination and support of key forums across the product teams
Required Qualifications, Capabilities, and Skills
- 7+ years of Project Management, Business Management, Chief Operating Office or Project Management Office experience involving complex business, operations and technology delivery
- High Proficiency in Microsoft Excel and PowerPoint
- Strong interpersonal skills with the ability to build relationships and influence key stakeholders
- Self-motivated, innovative thinker with the ability to derive, formulate and develop new concepts, processes and value added activities
- Must be able to design business reporting and analysis that is clear, concise and actionable
- Ability to work effectively with other lines of business, finance teams and technology partners
- Strong attention to detail and accuracy - proven ability to produce quality results timely
- Excellent issue resolution skills
Preferred Qualifications, Capabilities, and Skills
- Experience with JIRA and Confluence
- Experience with Business applications (Tableau)
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ABOUT USWe offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking Group depends on innovators like you to serve consumers, small businesses, municipalities and non-profits. You’ll support the delivery of award winning tools and services that cover everything from personal and small business banking as well as lending, mortgages, credit cards, payments, auto finance and investment advice. This group is also focused on developing and delivering cutting edged mobile applications, digital experiences and next generation banking technology solutions to better serve our clients and customers.
