Technician Iv - Isd

Company Description
Job description
We'd love to speak with you about a career at Walmart. This system will allow you to view our recruitment team's availability and select a time for a phone interview. Please click on the "Submit" button below and fill in your basic contact information. After that, you will be taken to our online calendar where you'll be given the option to select a suitable time for us to speak. Please ensure you first select your time zone from the top right-hand corner drop-down.
If you experience difficulties, please contact our Career Center at (479) 279-1870.
Job Description
Job Description
What you'll do...
Assists in supporting the business by responding to customer requests, questions, and problems; working problem tickets; troubleshooting problems for root causes; reviewing problem resolutions and installation plans according to defined procedures; installing identified changes according to change procedures; communicating findings and status updates for customers.
Ensures the development of team member's skills and abilities by receiving training from team members on responsibilities and team procedures; identifying and sharing recommended improvements; and training through job assignments, classroom, technical books, and other readings.
Participates in team tasks by receiving assignments from experienced team members or project leads; giving updates on assignments; tracking and reporting time spent on projects; contributing in team meetings and discussions; reviewing and revising team documentation; and documenting and presenting new information to the team.
Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs.
Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices.
Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities.
Qualifications
Minimum Requirements

• Hardware assembly, maintenance, or support, Information technology or related field within the past 5 years

Preferred Requirements

• Forward-facing customer support, Troubleshooting and code analysis, Working with common programming languages (for example, C++, Pearl, Visual Basic).

Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

• As permitted by applicable law, provide evidence of full vaccination as defined by CDC guidelines OR secure approval of medical or religious accommodation for the vaccination mandate.

Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

• Information Technology
• Microsoft Office

Additional Information
All your information will be kept confidential according to EEO guidelines.