Address
Form of work
SalaryWhat You'll Do:
Here are a few examples of what you’ll do as a member of the Technical Writer team:
As a Technical Writer at Principal in WSRS Learning and Development Solutions, you’ll use your skills to write, develop, and maintain business process documentation in web-based support systems. You’ll act as a trusted resource on content usability, writing, and information design to business partners and others in our department. Your primary responsibilities will be split between day-to-day maintenance requests and strategic projects.
Here are a few examples of what you’ll do as a member of the Technical Writer team:
- Write, develop, and maintain web-based technical documentation to support business processes, including adhering to site information architecture, best practices, editorial standards, and design guidelines.
- Consult with business partners and team members on information design standard methodologies, content delivery, and presentation strategies to develop accurate and user-friendly business process documentation.
- Collaborate with project teams and team members to ensure a consistent performance support experience.
- Assist in developing/editing content written from the user perspective. This includes both project and maintenance requests.
- Contribute to establishing and implementing documentation guidelines and developing techniques for documentation production and revision.
- Measure the effectiveness of performance support documentation by conducting usability testing to make data-driven information design decisions.
Operating at the intersection of financial services and technology, Principal builds financial tools that help our customers live better lives. We take pride in being a purpose-led firm, motivated by our mission to make financial security accessible to all. Our mission, integrity, and customer focus have made us a trusted leader for more than 140 years!
Who You Are:- Bachelor’s degree in English, journalism, or technical writing preferred, or the equivalent.
- Advanced computer skills, along with interactive design (ex: Bootstrap, CSS, HTML), usability and accessibility, Information Mapping, and application of online documentation theory.
- Excellent written, oral, and listening skills.
Skills that will help you stand out:
- Experience with SharePoint Online and Dreamweaver is preferred.
- Ability to cultivate positive working relationships by partnering with subject matter experts to create/maintain business practices and consult on best practices.
- Exhibit strong project management skills to manage multiple projects and priorities, which includes planning, problem solving, presentation, and analytical skills.
- Ability to maintain a high degree of accuracy and pay strict attention to detail.
Work Environments
This role offers the ability for in-office, hybrid (blending both office and remote work in a typical workweek), and remote work arrangements. You’ll work with your leader to determine which option may align best based on several factors.
Job level
We'll consider talent up to the level V with the right experience and skills. Keep in mind, the minimum/maximum salaries provided do include the level II through the level V opportunity.
Work Authorization/Sponsorship
At this time, we're not considering candidates that need any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States? This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For additional information around work authorization needs please use the following links.
Nonimmigrant Workers and Green Card for Employment-Based Immigrants
Investment Code of Ethics
For Principal Global Investors positions, you’ll need to follow an Investment Code of Ethics related to personal and business conduct as well as personal trading activities for you and members of your household. These same requirements may also apply to other positions across the organization.
Experience Principal
While our expertise spans the globe, we're bound by one common purpose: to foster a world where financial security is accessible to all. And our success depends on the unique experiences, backgrounds, and talents of our employees – individually and all of us together. Explore our core values, benefits and why we’re an exceptional place to grow your career.
Principal is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Posting Window:We will accept applications for 3 full days following the Original Posting Date, after which the posting may remain open or be removed based upon applications received. If we choose to post the job again, we will accept additional applications for at least 1 full day following the Most Recently Posted Date. Please submit applications in a timely manner as there is no guarantee the posting will be available beyond the applicable deadline.
Date First Posted (TTF): 2/1/2024 Latest Post Date: Careers - US: 2/1/2024LinkedIn Remote Hashtag
: #LI-Remote
