Technical Registration Analyst

Technical Registration Analyst

POSITION:Technical Registration Analyst

SUPERVISOR:Vice Provost, Academic Engagement & Student Success

DEPARTMENT:Academic Affairs

Tiffin University (TU) was founded in 1888 and offers accredited undergraduate and graduate degrees in business administration, criminal justice, social sciences, creative and media arts, humanities, education, sciences, technology, and health. The University's campus in Tiffin, Ohio, blends traditional historic and modern buildings, creating a vibrant and welcoming educational community for its students, faculty, and staff. Students can pursue associate, undergraduate, and graduate programs both on campus and online, as well as at Terra State Community College. In addition, TU offers Bachelor in Business Administration and Master of Business Administration degrees in Bucharest, Romania, and educational opportunities for students from Switzerland and Latin America. The University also provides an online Ph.D. program in Global Leadership and Change.

The main campus in Tiffin is a beautiful 153-acre blend of traditional historic and modern buildings that create a vibrant and warm home for an educational community. We offer undergraduate and graduate degrees in business in Bucharest, Romania. From academic programs in sports and recreation management to homeland security/terrorism, communication, and management, TU offers more than 40 majors through on-campus and online learning that result in real advantages for our students.

GENERAL JOB DESCRIPTION

Performs duties involved with the support of student information systems used to maintain student records and promote student success. These duties may include process redesign, functional specification development, system testing and troubleshooting, compliance reporting, maintenance of calendars, management of class schedules, website development, maintenance of communication plans, and maintenance/development of e-signature/workflows. This position collaborates routinely with all members of the university community, as well as third-party vendors.

MAJOR DUTIES AND RESPONSIBILITIES

• Assist in the redesign of business processes of business processes, development of functional specifications of the enterprise and early alert systems, create/maintain documentation as needed for new, modified or upgrades technology and processes.
• Complete ad hoc reporting and compliance reporting activities, such as Clearinghouse Reporting.
• Complete required and timely website/portal updates necessary for student readiness.
• Develop and maintain e-signature documents and workflow processes.
• Maintain academic calendars and class schedules for all program types.
• Stay abreast of academic policies and regulations that contribute to the overall efficiency and effectiveness of academic operations.
• Manage communication plans to faculty, staff and students on behalf of the Office of the Registrar.
• Provide support for student systems such as Dragron360, SIS student portal, and other associated systems.
• Integrate information technology solutions with business processes to form a new/improved process.
• Perform other duties as assigned.

QUALIFICATIONS/SKILLS/ABILITIES FOR THE JOB

Education: Bachelor’s Degree required, Master’s Preferred.

Experience: Registrar Office or similar higher education experience preferred. Knowledge of Technical Registration operations within academia, including but not limited to: student information systems, workflows, data and processes, student policies, and state/federal compliance reporting. Familiarity with NCAA regulations for eligibility and database query language a plus.

Ability To: Work effectively with co-workers, students and university community to support a student’s-first environment; Establish cooperative working relationships with technical staff, user departments and end users; Participate in a cross-departmental project team; Attention to detail with responsibility for quality and timeliness of results for projects and tasks

Working Schedule: Monday-Friday, 8:00am-5:00pm; some weekends and/or nights maybe required (ie: Commencement events). May be eligible for hybrid work environment.

TIFFIN UNIVERSITY SPONSORED BENEFITS

Tiffin University offers excellent benefits. All full-time employees of Tiffin University are eligible for our full-time benefits package, which includes medical, dental, and vision insurance, Health Savings Account with employer incentive contribution, Employer Paid and Supplemental Life Insurance, Short-Term and Long-Term Disability, 403b Retirement with Employer Match, Time Off (annual and sick leave), Observed Holidays, Tuition Assistance and Reimbursement, and Employee Assistance Program.

KEY COMPETENCIES

Interdependence:Fosters collaboration

Communication: Strong decision-making and communication skills

Accountability: Formulates effective and progressive strategies aligned with the University's mission and values

Respect: Creates an engaging, collaborative work environment by bringing diverse people and ideas together.

Entrepreneurship: Influences and Inspires

EMBRACING OUR GUIDING PRINCIPLES

VISION STATEMENT – The vision for Tiffin University is to become A premier university forchallenging students to enhance their global competencies and 21st-century skills for success in a diverse world.

MISSION STATEMENT – The mission of Tiffin University is to Educate students by linking knowledgeto professional practice.

CORE VALUES – The values of Interdependence, Communication, Accountability, Respect, and Entrepreneurship comprise the ICARE values of Tiffin University.

We are strongly committed to enhancing equity, inclusion, and diversity. These values are central to our beliefs. Candidates who have worked with a diverse range of faculty, staff, and students and can contribute to our mission of inclusivity are encouraged to identify their experiences and interests. Tiffin University actively seeks to increase the diversity of its workforce. We are dedicated to providing educational, working, and living environments that value the diverse backgrounds of all people.

NONDISCRIMINATION POLICY: Tiffin University is committed to a policy of nondiscrimination and equal opportunity for employees, applicant for employment, students or applicant for admission, access to educational opportunities on the basis of race, religion, personal appearance, color, sex, pregnancy, political affiliation, social-economic class, place of business, residence, religion, creed, ethnicity, national origin (including ancestry), citizenship status, physical or mental disability, age, marital status, family responsibilities, sexual orientation, gender identity, gender expression, veteran or military status (including special disabled veteran, Vietnam-era veteran, or recently separated veteran), predisposing genetic characteristics, domestic violence victim status or any other protected category under applicable local, state or federal law, including protections for those opposing discrimination or participating in any resolution process on campus or within the Equal Employment Opportunity Commission or other human rights agencies.

Tiffin University is an Equal Opportunity Employer