Technical Product Owner

Responsibilities
• Manage each project’s scope and timeline
• Coordinate sprints, retrospective meetings and daily stand-ups
• Coach team members in Agile frameworks
• Facilitate internal communication and effective collaboration
• Be the point of contact for external communications (e.g. from customers or stakeholders)
• Work with Product Owners to handle backlogs and new requests
• Resolve conflicts and remove obstacles that occur
• Help teams implement changes effectively
• Ensure deliverables are up to quality standards at the end of each sprint
• Guide development teams to higher scrum maturity
• Help build a productive environment where team members ‘own’ the product and enjoy working on it
• Responsible for innovation and end-to-end launch of products
• Collaborate with Digital Business partners and Vendors to co-develop a roadmap and drive products and features from concept to launch in a fast-paced environment
• Work with cross-functional teams and various stakeholders, including analytics, design/user experience, engineering, and user enablement
• Turn data insights into products with actionable outcomes to the ultimate customer
• Work in an Agile environment and continuously reviews the business needs, refines priorities, outlines milestones and deliverables, and identifies opportunities and risks
• Partner with stakeholders and customers across the organization to inform the product vision, strategy, features, and prioritization
• Partner with Business to develop, own, and execute product roadmap.
• Translate product roadmap features into well-defined product requirements including features, user stories, and acceptance test criteria
• Prioritize and maintain the sprint backlog for assigned products, balancing the requirements of stakeholders
• Lead the product functional design process based on an intimate knowledge of the users and technology
• Define and execute go-to-market plan, working to ensure that product management, marketing, and sales have what they need to be successful
• Develop and maintain appropriate tracking and reporting of product performance post-launch to evaluate future investment
Quals--
• Airline and/or Mobile experience highly desired
• Mandatory experience in either ecommerce, UI customer facing or mobile
• Serve as a liaison between the customer community and the software development life cycle teams.
• Lead the requirements gathering process with customers, subject matter experts, and internal delta teams.
• Document requirements using the right level of detail for the Engineering and Quality Assurance teams.
• Clarify requirements and update use cases / user stories as needed throughout the software development life cycle.
• Lead design review and change control meetings by setting the agenda and facilitating the discussion.
• Create and monitor feature and bug cases in the case management system.
• Create mockups, wireframes, and prototypes that illustrate current and future workflows.
• Write release notes for new features that will be delivered to customers.
• Work with a Software Engineer to analyze customer problems, how they relate product strategy, and how they can be solved on a product’s roadmap.
• Support the release management process by anticipating case-level risks.
• Work with the Quality Assurance team to review test plans, test scenarios, and test cases
• Work with Product Support and Training teams to write product documentation as needed.
• Participate in efforts to improve software development life cycle processes.
• Improve systems by studying current practices; designing modifications
• Performing user acceptance testing.
• Conducting meetings and presentations to share ideas and findings.
• Written and verbal communication, including technical writing skills
• Very good knowledge on BA responsibilities in Agile framework
• Proficient in writing user stories and acceptance criteria
• Familiar with all agile ceremonies.
• Knowledge on concepts of Service Oriented Architecture
• Understanding of Application Programming interface, and REST API
• Know how on iOS and Android native controls. Understand native vs. hybrid implementation for mobile apps
• Familiar with responsive web techniques and capabilities
• Knowledge about e-commerce n-tier architecture with exposure to functions related to presentation, middleware and backend layer
Equal opportunity employer including disability/veterans.