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SalaryEstablished in 1991, HazChem Environmental Corporation started as a small hazardous and non-hazardous waste disposal company catering primarily to businesses within a 100-mile radius of our headquarters in Addison, Illinois. Over the course of three decades, HazChem Environmental has evolved into a highly esteemed waste disposal company throughout the Midwest, and across the country. Our core expertise lies in the collection, transportation, and disposal of hazardous and non-hazardous waste. This includes emergency spill response, mercury-spill cleanup, lab pack handling, wastewater treatment, medical waste disposal, and commercial recycling services, among others. Our exceptional track record has earned us a strong reputation, allowing us to service clients nationwide.
HazChem maintains an unwavering commitment to ensuring the continuous expertise and professionalism of our team. This includes our site managers, technicians, drivers, chemists, and sales team. To uphold our high standards of service excellence, we require each employee to undertake multiple advanced training courses annually to maintain their professional certifications.
POSITION
HazChem is looking for a Technical Customer Service Representative to join our growing professional team. Please review the list of responsibilities and qualifications and apply for the position!
OUR IDEAL CANIDATES SHOULD HAVE THESE COMPENTENCIES:
We are looking to hire people who are always trying to achieve results, even under tough circumstances. Our optimum candidate always strives to deliver the best results for our customers, while they are building stronger customer relationships.
WHO ARE YOU:
o Ability to perform duties in an organized and timely fashion.
o Passionate and motivated.
o Resourceful, innovative, and forward thinking
o Always rolling with the punches; not getting overwhelmed easily
o Effectively listening, building a rapport with your fellow employees
o Confident in sharing ideas.
o Strong oral and written communication skills
PHYSICAL REQUIREMENTS
o Long periods of sitting at an individual workstation - heavy computer work
o Must be able to stand, bend, reach, climb stairs and walk throughout the office.
WORKING CONDITIONS
o Temperature regulated office environment
DUTIES
o Great communication skills when collaborating with the customer, operations staff, and sales.
o Participate in pollution prevention and waste reduction programs.
o Review safety data sheets (SDS) and analytical reports to determine best disposal / recycling options.
o Facilitate waste disposal / waste recycling approval process.
o Prepare bills of lading, and uniform hazardous waste manifests, and shipping labels
o Ensure conformance to all DOT, Local, State and USEPA regulations.
o Schedule non-hazardous waste, hazardous waste, and universal waste pickups.
o Coordinate recyclable materials and waste pickups within house transportation group.
o Ensure compliance with environmental regulations at all levels, by verifying the disposal of all hazardous, non-hazardous, and universal waste.
o Compile requested documentation for the customer’ annual regulatory reports.
EDUCATION AND EXPERIENCE
o Minimum high school diploma or general education degree (GED) with 3 plus years of relevant Customer Service experience or bachelor’s degree in the natural sciences plus 2 years of relevant experience.
o Strong computer skills with Microsoft Office Suite.
o Basic knowledge of the waste disposal and recycle industry, with an understanding RCRA regulations, and related DOT shipping requirements.
JOB COMPENSATION
Dependent upon experience
BENEFITS
All employees are enrolled in these company paid for benefits after 60 days of employment:
o Short term disability
o Long term disability
o Life insurance
o AD&D insurance
Plus, employer funded profit sharing is available after 5 consecutive years of employment. In addition, all employees are encouraged to apply for and participate in the following benefit programs:
o Health insurance, with over 50% of the premium paid for by HazChem.
o Dental insurance
o Vision insurance
Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital status, veterans’ status or the presence of disability or handicap: provided that the applicant has the ability to perform the essential functions of the position applied for.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
Schedule:
- 8 hour shift
Ability to Relocate:
- Addison, IL 60101: Relocate before starting work (Required)
Work Location: In person
