Tech Writer

Rate 35
Client Tech Writer -
Rate 35
Location: Cary, NC
Job Description:
Content Management Consultant
We are looking for a dynamic, self-motivated individual with experience and skills in web content management.
The website content manager will be responsible for updating content on Client's websites. This person will work closely with the technical team/project managers to maintain site standards with regard to new development. The content manager will also work closely with technical, business development, and marketing members of our organization, so strong communication skills are needed. The ideal candidate will have experience working in content management systems; Adobe (AEM) is a plus. Tasks require a strong attention to detail and ability to work under tight deadlines.
Principal Responsibilities:

• Cross sell initiatives which include working with marketing to implement banner images to help drive sales utilization
• CMS Projects which include defining content that is flexible vs. data driven, defining folder structure for the CMS system, defining the rules of display for the content when applicable
• Manage content in multiple content management systems
• Have an understanding of how the end to end web experience works for 50+ products offered for various group customers
• Have a deep knowledge of our admin system which includes various indicators (100+) and what they do on the website as they change the web experience for the end user
• Manage the day to day work that comes in on a weekly basis on top of the project work already being worked on. This includes 100+ requests per year.
• Thoroughly test every project to ensure all the content is displaying as expected and the rules around the content are working correctly
• Work with various attorneys to complete the legal review of our website each year which can result in 60+ changes based on legal feedback
• Build a strong relationship with IT, marketing, legal, account teams, business analysts, and product partners
• Manage and proofread content for organization's web presence (requires working with content management software)
  Coordinate web projects across departments
  Excellent listening skills and ability to articulate ideas
  Maintain a consistent look and feel throughout all web properties
  Work within a matrix organization, maintain and develop the master content calendar for all web properties
  Copy/edit and proofread all web content
  Assure web-based information is archived for future needs and reference
  Work cooperatively with key team members, clients and vendors
  Basic knowledge of HTML

Required Competencies:

• Exceptional oral & written communication and organizational skills
• The ability to build relationships with clients and partners
• Ability to manage multiple projects in a fast-paced, deadline-driven environment
• Good team working skills
• Strong ability to multi-task
• Demonstrated ability to manage stress
• Ability to "think out of the box " to generate innovative process improvements
• Proven ability to build consensus and work effectively within a matrix organization.
• Passion, Integrity and Energy!

Desired Competencies:

• Knowledge of HTML and experience with Adobe (AEM), preferred but not required