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Form of workKORE1, a nationwide provider of staffing and recruiting solutions, has an immediate opening for a Support Engineer.
Assist in coordination of testing changes, upgrades and new software products, ensuring systems will operate correctly in current and future environment. Make recommendations on functional and technical improvements to the environment. Participate in performance and volume analysis and design. Participate in performance improvement activities. Identify and apply potential improvements related to the environment for an application. Provide accurate and complete answers to general use and environment questions in a timely manner. Serve as the point of contact for technology support and services. Serve as the point of integration between the business functions of the department and the technology requirements of the department. Provide desktop computer support. Serve as a point of contact for communication and coordination of service outages. Attend and participate in bi-weekly team and problem review meetings.
Manage the retirement and disposal of obsolete or broken computer equipment. Coordinate the procurement and installation of new computer hardware and software. Coordinate virus protection software programs within departments. Understand the installation of software patches and upgrades. Provide input to training and/or documentation materials regarding latest technical and functional design changes. Ensure that all work is documented for future reference. Follow quality standards. Ensure effective and reliable backups are being performed. Proactively address customer needs. Communicate accurate and useful status updates. Evaluate and/or recommend purchases of computers, network hardware, peripheral equipment, and software. Investigate user problems, identify their source, determine possible solutions, test and implement solutions. Install, configure, and maintain personal computers and other related
equipment, devices, and systems add or upgrades and configures modems, disk drives, CD ROMs, printers, and related equipment.
Assist in troubleshooting network issues, systems, and applications to identify and correct malfunctions and other operational difficulties.
Develop and conduct various training and instruction for system users. Identify utilization patterns and their effect on operation/system availability and performance expectations. Ability to work in a team environment. Strong communication skills; both written and spoken.
Top 3 Skills:
Desktop Support
Customer Service
Documentation
Manage the retirement and disposal of obsolete or broken computer equipment. Coordinate the procurement and installation of new computer hardware and software. Coordinate virus protection software programs within departments. Understand the installation of software patches and upgrades. Provide input to training and/or documentation materials regarding latest technical and functional design changes. Ensure that all work is documented for future reference. Follow quality standards. Ensure effective and reliable backups are being performed. Proactively address customer needs. Communicate accurate and useful status updates. Evaluate and/or recommend purchases of computers, network hardware, peripheral equipment, and software. Investigate user problems, identify their source, determine possible solutions, test and implement solutions. Install, configure, and maintain personal computers and other related
equipment, devices, and systems add or upgrades and configures modems, disk drives, CD ROMs, printers, and related equipment.
Assist in troubleshooting network issues, systems, and applications to identify and correct malfunctions and other operational difficulties.
Develop and conduct various training and instruction for system users. Identify utilization patterns and their effect on operation/system availability and performance expectations. Ability to work in a team environment. Strong communication skills; both written and spoken.
Top 3 Skills:
Desktop Support
Customer Service
Documentation
ABOUT KORE1
Specializing in professional and technical recruiting, KORE1 is committed to supporting top IT, Engineering, Creative, Scientific, Accounting and Finance professionals in their career paths. We build deep relationships with leading companies, connecting them to exceptional talent every day. With extensive industry expertise and unmatched opportunities, our goal is to provide a unique experience for our contractors and consultants as they prepare for their next role. We are passionate about matching the right people with the right companies.
Specializing in professional and technical recruiting, KORE1 is committed to supporting top IT, Engineering, Creative, Scientific, Accounting and Finance professionals in their career paths. We build deep relationships with leading companies, connecting them to exceptional talent every day. With extensive industry expertise and unmatched opportunities, our goal is to provide a unique experience for our contractors and consultants as they prepare for their next role. We are passionate about matching the right people with the right companies.
Kore1 provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Kore1 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Kore1 expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Kore1's employees to perform their job duties may result in discipline up to and including discharge.
Education:Employment Type: CONTRACTOR
