```Duties```
As a Shift Leader, you will be responsible for overseeing the operations and performance of the team during your shift. Your main duties will include:
- Managing and supervising a team of employees
- Ensuring excellent customer service and satisfaction
- Training new team members and providing ongoing coaching and support
- Monitoring inventory levels and placing orders as needed
- Handling cash transactions and ensuring accurate cash handling procedures
- Maintaining a clean and organized work environment
- Resolving customer complaints or issues in a timely and professional manner
- Collaborating with management to implement operational improvements
```Experience```
To be successful in this role, you should have the following skills and experience:
- Previous experience in a leadership or supervisory role
- Strong interpersonal and communication skills
- Knowledge of Aloha POS or similar point-of-sale systems
- Familiarity with coffee brewing techniques and equipment
- Understanding of food production processes and safety standards
- Ability to handle multiple tasks and prioritize effectively in a fast-paced environment
- Experience in bartending or culinary arts is a plus
- Knowledge of hospitality management principles is an asset
If you are a motivated individual with excellent leadership skills, we would love to hear from you. Join our team as a Shift Leader and contribute to creating an exceptional customer experience.
Job Type: Full-time
Pay: $13.00 - $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Experience level:
- 1 year
- 2 years
Restaurant type:
- Fast casual restaurant
- Quick service & fast food restaurant
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Night shift
Weekly day range:
- Weekends as needed
Ability to Relocate:
- Davenport, FL 33896: Relocate before starting work (Required)
Work Location: In person