Team Member/Customer Service Representative

Overview:
We are seeking a motivated and customer-oriented individual to join our team as a Customer Service Representative. As a CSR, you will provide a positive customer experience in a prompt and professional manner. Provide direct customer support by invoicing, answering phones, processing payments, filling orders, resolving/troubleshooting customer requests, and helping to maintain warehouse and customer will call workspaces.

Duties:

- Provide customers information about our services, products, and promotions
- Analyze client needs and provide appropriate solutions
- Conduct outbound calls to clients for various purposes, such as sales inquires or account updates
- Perform data entry tasks/invoicing accurately and efficiently
- Communicate effectively with clients and team members, both verbally and in writing
- Assist clients with inquiries, concerns, or issues they may have
- Maintain cleanliness standards

Requirements:
- Excellent phone etiquette and strong interpersonal skills
- Bilingual preferred
- Knowledge of basic measurements (inches, feet, yards)
- Ability to lift up to 50lbs
- Proficient in data entry and computer skills

Location: San Dimas, CA

This position is Full time: M-F 8:30am-5:00pm

We offer benefits packages that include PTO, Paid Holidays, 401k with matching and health insurance options. Join our team today and make a difference in a fast growing industry!

Job Type: Full-time

Pay: From $20.00 per hour

Work setting:

• In-person

Ability to Commute:

• San Dimas, CA 91773 (Preferred)

Ability to Relocate:

• San Dimas, CA 91773: Relocate before starting work (Preferred)

Work Location: In person