Address
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SalaryAbout us
Epic Sands Travel LLC is a small business in Los Angeles, CA. We are professional, agile and professional.
Our work environment includes:
- Modern office setting
- Food provided
- Work-from-home days
Job Summary: We are seeking a friendly and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing excellent service to our customers, taking orders, and ensuring customer satisfaction. If you have a passion for delivering exceptional customer experiences and enjoy working in a fast-paced environment, we would love to hear from you. Duties: - Greet customers and provide them with a warm welcome - Take customer orders accurately and efficiently - Answer customer inquiries and provide information about our products and services - Upsell additional items or promotions to increase sales - Process payments using cash handling procedures - Maintain cleanliness and organization of the dining area - Collaborate with kitchen staff to ensure timely order preparation and delivery - Resolve customer complaints or issues in a professional manner - Follow food safety guidelines to ensure the health and safety of our customers Qualifications: - Previous experience in customer service, preferably in a restaurant or retail setting - Familiarity with Aloha POS or similar point-of-sale systems is a plus - Basic math skills for cash handling and retail calculations - Strong communication skills with the ability to interact effectively with customers and team members - Ability to work in a fast-paced environment while maintaining attention to detail - Knowledge of food handling and safety regulations is preferred We offer competitive pay rates and opportunities for career growth within our organization. If you are passionate about providing exceptional customer service and thrive in a dynamic environment, we encourage you to apply for this position. Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, qualifications, or requirements associated with the job.
Job Type: Part-time
Pay: $21.09 - $23.13 per hour
Expected hours: 35 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work Location: In person
