Team Member Relations Manager, Human Resources

Benefits Include:

• Hotel and restaurant discounts
• Earned Paid Time Off for ALL Team Members
• Insurance (health, vision, dental, life) 
• 401k
• Flexible schedules 
• Holiday Pay
• 8 hours of paid volunteer time per year 
• Advancement opportunities
• 100% paid maternity/paternity or adoption leave for those who qualify for FMLA
• Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)

Position Summary:
The Team Member Relations Manager is responsible for providing training and development opportunities, proactive and preventative solutions for Team Member relation issues (including workers comp and unemployment administration), and conducting analysis on Team Member engagement.

Essential Functions

• Regularly visit each property to build effective and trusting relationships with Team Members of all levels
• Identify and determine causes of personnel issues and develop proactive and preventative recommendations for improvement of Suburban Inns personnel policies and practices
• Analyze training needs and design/conduct manager and Team Member development opportunities (including emergency procedures, onboarding, etc.)
• Assist with the Manager Exploration Program
• Conduct, oversee, and assist with Team Member grievances while maintaining legal compliance with federal and state regulations concerning employment matters
• Advise managers on organizational policy matters such as sexual harassment and discrimination and recommend needed changes
• Conduct Exit Interviews to identify reasons for turnover and Stay Interviews to determine why Team Members stay employed by Suburban Inns (retention)
• Represent organization at personnel-related hearings and investigations
• Oversee Suburban Inns Workers Compensation program according to OSHA, MIOSHA, and local health department standards
• Manage the Suburban Inns Diversity, Equity, and Inclusion efforts
• Follow all Suburban Inns Processes
• Undertake special projects requested by the Executive Officers
• Hold Team Members accountable to the standards of employment and job performance set by the core values of Suburban Inns
• Exhibit regular and recurrent attendance records

Position Requirements:

• Minimum Knowledge: Requires ability to interpret / extract information and / perform arithmetic functions. Requires typing, record keeping, and word processing. Excellent communication skills
• Formal Education and Job-Related Experience: This position requires a minimum formal education of a bachelor’s degree or certificate in Human Resources. Three years of Human Resource Management experience preferred.
• License, Registration, and/or Certification Required: Excellent driving record
• Work Schedule: Work regularly requires or varies between day, evening, night, holiday, or weekend assignments. Schedule varies according to business demands and needs
• Required Travel: Position does require travel to Suburban Inns properties and/or client locations

Uniform and Appearance Guidelines:

• Uniform: Professional attire
• Appearance: All facial piercings must be approved by management. Hair must be kept well-groomed. All tattoos that are not covered by a work uniform must be approved in writing by management. Any tattoo that is deemed offensive to co-workers, guests, vendors or others in the workplace based on racial, sexual, religious, ethnic, or other characteristics or attributes of a sensitive or legally protected nature are not permitted and must remain covered or concealed at all times. This policy will be administered by the position’s supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The CEO has the authority to veto any decision made by the position’s supervisor

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