Team Member

Team Member-job description

Purpose: To work seamlessly with other Team Members to achieve the same goal. Execute all tasks assigned by the Store Manager or assistant. Keep the store spotless,

Task:

• Orientation checklist signed off
• Ensure vehicles are properly prepped
• Keep tunnel clean by spraying any dirt or debris out
• Competent with DRB, Sonny’s, Micrologic (setting up fastpass plans, discontinuing plans, changing out receipt paper, pulling reports)
• Remove all trash from the trash cans
• Replace trash can liners
• Un stop all vacuum hoses
• Clean out each vacuum canister by removing the bottom bin and shaking the vacuum bags
• Clean out the filter in the top of the vacuum canister and make sure there is nothing blocking the airway for the hose
• Sweep/mop office and lobby
• Sweep/mop bathroom(s)
• Restock paper towel rolls (bathroom)
• Restock toilet paper
• Replace hand soap

Responsibilities:

• Work with other Team Members to achieve daily, weekly, and monthly goals
• Warmly welcome each customer and assist them throughout the wash process

• Maintain a positive attitude, wear a smile as it is part of the uniform
• Engage customers in polite, friendly conversation, making them feel welcomed
• Work with fellow Team Members to keep the site clean and organized
• Become a subject matter expert on wash methods, safety, inspection, and maintenance, and apply that knowledge daily
• Cleaning out vacuums and unclogging vacuum hoses
• Guiding customers onto the tunnel/prep area
• Prepping customers cars with prep brush
• Handling vacuum area trash hourly
• Sweeping vacuum area/parking lot
• Making sure property is clean of any trash and debris.
• Making sure the landscape looks clean.
• Wash/Fold any towels collected from customers.
• Make sure towel cart is stocked and ready for customers
• Checking in on customers to make sure wash quality is great and giving a good experience
• Always smiling and friendly to all customers
• Working with managers with any tunnel/backroom problems
• Post morning and nightly numbers
• Opening the store and making sure all equipment is working and 100% in the morning
• Closing the wash making sure all equipment is shut off, and ready for the morning.
• Making sure the tunnel is cleaned and pressure washed.

• Doing preventive maintenance on all equipment
• Making sure the alarm is set nightly and all doors are locked when closed.
• Clean vacuum canisters and hoses daily, and hourly during business hours.
• Cleaning the bathroom and making sure toilet tissue and paper towels are available.
• Cleaning office and lobby, including stocking any shelf products (air fresheners, etc.)
• Making sure the backroom is well organized and cleaned out.
• Ensure that vehicles are properly prepped.
• Keep the tunnel, parking lot, office/lobby and equipment room clean for the customers and clean up any trip or slip hazards for anyone on property.
• Ensure that ice and snow build up are appropriately handled to ensure people on sites are safe.
• Maintain a friendly and welcoming attitude with all customers no matter what.
• Assist managers with inventory.
• Be competent with DRB (setting up/ managing plans, changing receipt paper, running reports and selling car care products)
• Be ready to move up to assistant manager
• Follow all safety and OSHA guidelines!
• Always maintain clean uniform
• Be able to properly fill out incident claims
• If employees notice something wrong, they should let the manager or assistant know asap (any fluids on the ground in the back room, any strange noises etc.)
• Rolling vacuum hoses
• Empty vacuum canisters
• Ensuring all LED lights are operational (report any light out to management)

• Follow the cleaning checklist
• Filling out incident report (store manager takes over after)
• Being a one-minute manager
• Post on can't wash anytime you cannot wash cars

Goals: To become an assistant manager. A Team Member needs to demonstrate a combination of skills, experience, and qualities.

• Develop Relevant Skills: Team members should work on developing the skills necessary for managerial roles. This includes leadership, communication, problem-solving, and decision-making skills.
• Excel in Current Role: Show exceptional performance in your current position. Consistently meet or exceed expectations, take on extra responsibilities, and demonstrate your commitment to the team's success.
• Seek Feedback: Ask for feedback from supervisors and colleagues. Use this feedback to identify areas for improvement and work on them proactively.
• Show Initiative: Volunteer for tasks or projects that give you exposure to managerial responsibilities. This can include leading small teams, managing projects, or handling customer issues.
• Expand Knowledge: Keep learning about the industry, company policies, and management techniques. Attend relevant training sessions if available.
• Express Interest: Let your supervisor know that you aspire to become an assistant manager. Expressing your career goals can put you on their radar.
• Apply for Open Positions: Keep an eye out for assistant manager job openings within your company. When you feel you have the necessary skills and experience, apply for these positions.
• Prepare for Interviews: If you're selected for an interview, prepare thoroughly. Be ready to discuss your qualifications, leadership abilities, and how you can contribute to the team as an assistant manager.
• Demonstrate Leadership: In the interview and on the job, emphasize your ability to lead, make decisions, and handle challenges.
• Continuous Improvement: Even if you don't get the position initially, continue working on your skills and gaining experience. Apply for assistant manager roles when they become available again.
• Patience and Persistence: The process of moving from a Team Member to an assistant manager may take time. Be patient and persistent in your pursuit of this goal.
• Increase customer satisfaction
• Make every customer visit a positive one
• Know all policies and Procedures

• A Team Member will learn what job results the organization requires to accomplish its mission, strategy and goals.
• Each Team Member should increase their talent by being smart and performing 100% at their job.

All Team members need to meet the following requirements:

• A sociable personality with a desire to work as part of a team serving the public
• Must be able to walk, stand, bend, stoop, twist, etc. for extended periods of time
• Must be willing to work in hot/cold weather conditions
• Reliable transportation to and from the car wash

Job Type: Part-time

Pay: $14.00 - $15.00 per hour

Expected hours: 20 – 30 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Phenix City, AL 36867: Relocate before starting work (Required)

Work Location: In person