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Form of workHGV now offers First Day Benefits to our Team Members!
Do you enjoy speaking with guests, motivating your colleagues, and selling wonderful vacation packages? If so, don't miss the opportunity to apply today!
Vacation Sales Ambassadors promote the selling of vacation packages to eligible on-site guests, which produces revenue. VSAs respond to guest requests in a timely manner and represent Hilton Grand Vacations.
Our dedication to excellence is recognized and celebrated by some outstanding accolades including being named to Newsweek's Most Loved Workplaces list in 2021, a Stevie American Business Awards Gold winner for Company of the Year in Hospitality and Leisure, ranked a top company by LinkedIn in Travel & Hospitality on its 2022 Top Companies Industry Edition list, and becoming a Great Place to Work certified company, earning our 2022 certification.
Other duties include:
- Pro-actively train all new hires onsite to assist department.
- Track and provide commentary on all new HHonors Members and/or Players Club sign ups at location.
- Supervise all Trip Advisor comments to contribute feedback.
- Act as a liaison directly with Hilton Resort and HGV.
- Ensure monthly location targets are met and/or exceeded.
- Assist in helping close package transactions for team members.
- Provide information and incentives for guests in resort according to local policies
- Pro-actively pursue all eligible guests on-site to preview HGV through direct purchase of mini-vacation packages.
- Ensure guests meet minimum eligibility for package offers by specific location.
- Complete required paperwork accurately and completely for each package sale.
- Provide location related guest service to resort guests and visitors, including directing guests to responsible resort services for specific resort information.
- Review production reports and advise manager of challenges.
Why Team Members Like Working for us:
- $80000 - $130000 / year and above competitive earning potential.
- Outstanding health care options that all employees are eligible for starting day 1 of employment (medical, dental, and vision that encourage preventative care).
- Paid Time Off that allows for adventure, self-discovery, relaxation, or recuperation.
- Our Go Hilton Team Member Travel Program offers deeply discounted rates at Hilton properties all over the world with 50% off at participating hotel-operated restaurants. Pass the savings on to your family and friends since HGV allows you to share additional discounted room nights.
- 401K which HGV will match up to 4% annually
- Internal career mobility with a growing company.
- Industry-leading training, top notch technology and continuous support.
- And so much more!
What We Are Looking For:
- 1 year hospitality and/or client service experience
- 1 year of retail or direct selling experience
- Proficiency in Microsoft Office.
- High School/GED
- Ability to work flexible schedule that includes evenings, weekend, and holidays.
- Must possess outstanding verbal communication skills
- Dedication to provide best-in-class customer service.
- Confident in building value and setting/achieving sales goals.
- Strong problem solving and savvy influence skills.
Preferred Qualifications
- 1 year In-House Marketing experience in Vacation Ownership Industry
- BA/BS/Bachelor's Degree
We are an equal opportunity employer and value diversity at our company. We prohibit discrimination based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status or any other status protected by federal, state or local law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
