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SalaryOur story
At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”
Our Values:
Champion People – be empathetic and help create a place where everyone belongs.
Grow with purpose – Be inspired by our higher calling of improving lives.
Be Alight – act with integrity, be real and empower others.
It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.
With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.
Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.
Learn more at careers.alight.com.
Oversee daily administration of Tax Filings for assigned legal entities including distributions of tax remittances according to tax jurisdiction guidelines.
Manage client delivery across Tax filing Shared Services and work to mitigate escalations. Respond to Client and Client Team inquiries.
As Tax Filing Senior Analyst duties include, but are not limited to, the following:
- First point of contact in Tax Filing for clients and client teams
- Liaison with Client and Payroll Client teams - for items including but not limited to – (1) coordination of amended returns for W-2Cs, (2) for questions on notices that need research from Payroll, (3) Payroll schedule and calendar, (4) interface file submission
- Facilitate client meetings
- Educate clients and provide subject matter expertise for payroll Tax Filing
- Mentor and support colleagues
- Manage Tax Filing suppliers, as appropriate, to support accurate and timely delivery.
- Approve checklists – work checklist queue
- Coordinate testing for updated interfaces
- Variance analysis control point when issue needs escalation or analysis
- Review EFT setup to make sure all deposits set up for EFT payment where possible
- Monitor and communicate “Applied for” statuses to the client.
- Communicate penalty and interest report to clients
- Respond timely to inquiries from Client/Payroll teams – represent TFSS in meetings
- Support and provide timely research on compliance and regulatory issues. Escalates when additional support is needed.
- Monitor metrics and be responsible for identification of process or other issues and provide suggested resolution to management
- Recognize need for process improvement and communicate to management; Support any process improvements/changes
- Coordinate and/or provide needed training for new associates or processes
- Respond to client communications and escalate to Operations Service Manager when needed
- Meet periodically with Operation Services Manager and report metrics and any delivery issues
- Support implementation of new clients
- Support and oversee delivery operations, including Tax Filing suppliers.
- Compile, report and analyze metrics
- Ability to problem solve and using tax knowledge and experience
Education and Experience
- Demonstrated strong verbal & written communication skills required
- 2+ Years of Payroll Tax Filing experience
- 2+ Years Client interaction management
- Proficient in Excel, i.e. pivot tables, vlook-ups, macro development, etc
- 2+ years’ experience with Tax Filing software required
- Master Tax experience desired
- ADP Smart Compliance experience desired
Flexible Working
So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 5 years in a row.
Benefits
We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options.
By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.
Our commitment to Diversity and Inclusion
Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.
At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.
Diversity Policy Statement
Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans.
Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.
Authorization to work in the Employing Country
Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.
Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
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We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
Pay Transparency Statement: Alight takes into consideration a candidate’s experience, education, certification/credentials, market data, internal equity, and geography when determining an offer for a successful employment candidate, and Alight does so on an individualized, non-discriminatory basis. Therefore, an offer may fall anywhere between the estimated minimum base salary for this role of $55,800.00/year (for full time employees) and the estimated maximum base salary for this role of $84,000.00/year (for full-time employees). Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: https://careers.alight.com/us/en/alight-us-benefits-2023
DISCLAIMER:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
