Tasting Room Lead

HALTER RANCH ESTATE

Set along the western-most boundaries of Paso Robles, California, surrounded by the wild, and wide-open Santa Lucia Mountain Range of the Central Coast, Halter Ranch is a 2,700-acre nature estate dedicated to land, art, and legendary terroir-driven wine. Envisioned by Swiss entrepreneur, philanthropist, and world-leading land conservationist, Hansjörg Wyss, the estate is an homage to his mother, Alice, and a haven for the natural world to flourish and deliver exceptional, timeless wines.

SEEKING

We are seeking a team-oriented individual who is enthusiastic and passionate about wine and people. Knowledge of the wine and hospitality industry is preferred. Excellent time management skills and the ability to multi-task are a must!

QUALIFICATIONS

• Must be able to work independently and lead a team.
• Sales-oriented and ability to close the sale.
• Food Handlers and RBS Certificate.
• Strong knowledge and enthusiasm for wine are must.
• A desire to provide the ultimate in hospitality and customer service.
• Professional appearance and demeanor.
• Must be able to work weekends and Holidays.
• Must be 21 years old.
• Knowledge and experience with Excel.

ESSENTIAL DUTIES AND RESPONSIBILITIES

· Serve guests and members and assist Tasting Room staff as needed.

· Assist Manager with scheduling personnel shifts.

· Help recruit and interview Tasting Room staff.

· Train and educate Tasting Room staff according to Halter Ranch policies and procedures.

· Work with the Wine Club Manager on membership enrollment, retention, and wine shipments as needed.

· Assist with managing inventory.

· Track supplies as needed including but not limited to, menus, janitorial supplies, non-alcoholic beverages, etc.

· Notify the Manager if appliances and/or maintenance items need servicing.

· Efficiently manage walk-ins and assist with reservations through Tock and Halter Ranch reservations team members.

· Promote sales and wine club memberships aligned with company goals.

· Assists with inventory and daily sales report.

· Assist in achieving goals and budget.

· Keep designated service stations organized and well-stocked.

· Assist with daily Tasting Room operations including but not limited to: opening and closing procedures, sales using POS system, processing shipping orders and club sign-ups, answering telephone/email and responding to messages, scheduling reservations, cleaning and sanitizing work areas, inventory management, stocking wine storage, glass washing and polishing, etc.

· Assist with set up and execution of winery events.

· Help manage and/or resolve sensitive or difficult guest situations.

· Monitor competitor offerings.

· When needed, assist with wine and supply deliveries, including loading, unloading, moving wine in cases and on pallets, driving delivery vehicles, or moving supplies between locations.

· Responsible for communicating any opportunities, issues, or concerns to the Manager.

ADDITIONAL ROLES

May be pulled into alternate roles to fill staffing needs, including, but not limited to:

· Bussing

· Host

· Running

· Expeditor

· Pit Boss

· Breaker

· Polisher

· Tour guide, both impromptu and reserved tours

· Management may assign additional tasks and duties at any point in accordance with business needs.

· Hours of service or scheduled working hours may be adjusted in accordance with business needs.

This job description is not intended to be all-inclusive. This position may be required to perform other related duties to meet the ongoing needs of the business.

PHYSICAL REQUIREMENTS

• Ability to stand and walk for long periods of time.
• Must be able to lift 60+ pounds repeatedly.
• Must be able to effectively stock wine, set up and break down tables, chairs and be able to utilize a dolly cart, and assist in moving heavy objects.

WANT TO JOIN THE HALTER TEAM?

To apply submit a resume and cover letter to: Human Resources Manager, Michelle Robles. This is a full-time position. This position requires working weekends and holidays. Pay range is$18-$20 per hour plus commission, tips, and incentives. Halter Ranch offers an excellent benefits package including Medical, Dental, Vision, Life Insurance, Retirement, Generous PTO, Employee Discounts, and more.

Halter Ranch is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, or other protected categories. Halter Ranch will make reasonable accommodations under applicable law for qualified individuals to enable them to perform the essential functions of the job, unless doing so would create an undue hardship for the Company.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid sick time
• Paid time off
• Vision insurance

Restaurant type:

• Upscale casual restaurant

Shift:

• 8 hour shift

Weekly day range:

• Every weekend

Experience:

• Tasting Room: 2 years (Preferred)

Ability to Commute:

• Paso Robles, CA 93446 (Preferred)

Ability to Relocate:

• Paso Robles, CA 93446: Relocate before starting work (Required)

Work Location: In person