Takelma Manager

Description

Join the Seven Feathers family!

About Seven Feathers Casino Resort:

Seven Feathers Casino Resort ranks in the top 20 of Pacific Northwest properties and is one of the fastest growing destination resorts in the region. It's a place where service is delivered by the friendliest people on earth in a location of outstanding natural beauty. The amenities allow you to enjoy a premier resort experience. It's a place where you have choices. Experience the thrill of Nevada-style gaming, fabulous food and beverages, nightly entertainment, a full-service spa, indoor pool, fitness center, world-class RV Resort, a nationally recognized travel center and unmatched personal service.

Why Work at Seven Feathers:

At Seven Feathers, you have the opportunity to apply for a diverse array of employment opportunities and be a part of something special. You get to work for an employer who encourages Team Members to succeed and grow by providing training, development, and advancement opportunities. We also offer a competitive salary and benefits package, including:

• Comprehensive medical, dental, vision, and Rx coverage.
• Paid Time Off
• Employer-paid life and disability plans
• 401k with up to 3.5% employer match
• Free meals
• Fuel discounts

POSITION PURPOSE:  

Oversees daily operations to ensure compliance, efficiency, quality, service, and cost-effective management of resources in Takelma. Responsible for assigning and overseeing the daily duties of the Takelma Team preparing coffee, pizza, pastries and grab and go products in accordance with company standards. Is responsible for overall guest satisfaction through properly trained and motivated staff that routinely exceeds service, food quality, cleanliness, and sanitation standards. 

ESSENTIAL FUNCTIONS:

Optimizes sales, gross profit, and inventory turns while improving efficiencies and productivity. 

Monitoring all aspects of Takelma, take action to correct or improve processes products or service. 

Maintains inventory and builds vendor relationships. 

Interviews, hires and supervises all team members. 

Coordinates training in an effort to maximize team member productivity and overall job satisfaction. 

Routinely posts labor schedule based on budgeted and projected business volume. 

Provides daily reports regarding revenue and volume. 

Ensures all performance reviews are completed and given to team members in the time frame required.  

Improves team member effectiveness by coaching, counseling, training and issuing disciplinary action for team members, as well as delegating and monitoring job tasks and results in a timely manner. 

Implements and communicates goals, objectives, policies and procedures. 

Posts calendar of events to ensure team members are informed and able to communicate accurate information to guests. 

Participates in all management meetings as requested. 

Resolves guest concerns and complaints and considers guest suggestions in a continuous effort to provide superior guest service and generate repeat business. 

Provides constructive input to foster process improvements within the department. 

Maintains confidentiality of all privileged information. 

Maintains safe and healthy work environment by following organization standards and sanitation regulations. 

Performs other duties as required. 

Requirements

QUALIFICATIONS:  

•  High School Diploma or GED Certificate required. 
•  2-3 years related experience in a Barista or similar environment; including knowledge of coffee, service and sanitation required.  
•  3 years in a management or supervisory position preferred. 
•  Ability to analyze problems, project consequences, identify solutions, and implement recommendations by utilizing independent judgment and solid decision making. 
•  Ability to interact and maintain professional working relationships with guests and co-workers of varying social and cultural backgrounds. 
•  Intermediate computer skills with Microsoft Office, Outlook, Excel and Publisher required. 
•  Able to read and comprehend written instructions. 
•  Basic mathematical skills required, such as adding, subtracting, multiplying and dividing. 
•  Effectively handle multiple priorities and tasks in a fast paced environment. 
•  Excellent organizational, verbal, interpersonal, and customer relation skills. 
•  Current Food Handlers Certificate and OLCC License required. Must be able to obtain a Class III Gaming License.
•  Must be 21 years of age or above. 
•  Current and valid Oregon Driver's License with the ability to qualify for the UIDC's Driver Program.