Address
Form of workLocation: Atlanta, Georgia
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 268184
About Us
Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.
The Institute is a member of the University System of Georgia, the Georgia Research Alliance, and the Association of American Universities. Georgia Tech prides itself on its excellent students, faculty, and staff, collaborations, and technology resources, and its commitment to diversity, equity, and inclusion.¿¿
Georgia Tech's Mission and Values
Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:
1. Students are our top priority.
2. We strive for excellence.
3. We thrive on diversity.
4. We celebrate collaboration.
5. We champion innovation.
6. We safeguard freedom of inquiry and expression.
7. We nurture the wellbeing of our community.
8. We act ethically.
9. We are responsible stewards.
Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.
Department Information The Library at the Georgia Institute of Technology invites applications for Systems Support Engineer Sr. position in the Georgia Tech Library. Candidates are expected to demonstrate an exceptional commitment to learning and development of Georgia Tech students in this supporting role, both indirectly and directly. The Georgia Tech Library, since its earliest incarnation in the Carnegie building in 1907, has served the needs of our students, faculty and staff. It is open 24 hours a day during times when school is in session.The Georgia Tech Library features more than 3.9 million items in its circulating collection, including books, e-books, music and movies. The majority of this physical collection is housed in cold storage at the Library Service Center in partnership with Emory University, meaning students, faculty and staff have access to their multi-million volume collection, as well. This partnership continues to expand, so check the catalog regularly for new items.
Job SummaryResponsible for advanced level design, integration, implementation and modification of a wide variety of user information systems usually within a highly complex environment. This includes coordination of the installation, testing, operation, troubleshooting and maintenance of those systems. Provide functional and technical expertise in support of user systems operation and maintenance. May include support of labs, training facilities and general IT office software and hardware. Provides technical advice and leadership to lower level technical staff. This position will interact on a consistent basis with: system staff and departmental users including management. This position typically will advise and counsel: systems staff. This position will supervise: NA (work direction only)
ResponsibilitiesJob Duty 1 -
Conduct needs analysis, planning and scheduling the installation of a wide variety of new or modified hardware/software.
Job Duty 2 -
Develop functional and technical IT system requirements and specifications.
Job Duty 3 -
Provide technical support through allocating systems resources, managing accounts, administering passwords, documentation, security, recoverability and access including deploying security and operating system patches.
Job Duty 4 -
Monitor and reports on system performance.
Job Duty 5 -
Support internal departmental servers.
Job Duty 6 -
Maintain hardware and software inventories including developing and updating departmental distributed software license management policy.
Job Duty 7 -
Makes technical presentations to other technical personnel and user department administrators.
Job Duty 8 -
May lead project technical team; provide technical advice to lower level technical staff.
Job Duty 9 -
Perform other duties as assigned
Educational Requirements
Bachelor's Degree in Computer Science or related discipline, or equivalent combination of education and work experience
Required Experience
Four to six years of job related experience
Additional Preferred Qualifications
Technical leadership skills
Location: Atlanta, GA
Working arrangement option: Hybrid, 2-3 days per week in-person
Salary range $90,000
Job Grade I5
SKILLS
This job requires advanced knowledge of complex concepts, practices and procedures associated with IT systems design, installation and maintenance. Expert knowledge in variety of applications and platforms is required.
The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.
Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. This prohibition applies to faculty, staff, students, and all other members of the Georgia Tech community, including affiliates, invitees, and guests. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.
All members of the USG community must adhere to the USG Statement of Core Values, which consists of Integrity, Excellence, Accountability, and Respect. These values shape and fundamentally support our University¿s work. Additionally, all faculty, staff, and administrators must also be aware of and comply with the Board of Regents and Georgia Institute of Technology's policies on Freedom of Expression and Academic Freedom. More information on these policies can be found here: Board of Regents Policy Manual | University System of Georgia (usg.edu).
This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.
Successful candidate must be able to pass a background check. Please visit http://policylibrary.gatech.edu/employment/pre-employment-screening
Other InformationLocation: Atlanta, GA
Working arrangement option: Hybrid, 2-3 days per week in-person
Salary range $90,000
Job Grade I5
