Job Description
Job Responsibilities:
- Providing ‘remote-hands’ support to data center customers.
- Respond and resolve support tickets in system
- Provide Level one Network support
- Testing Fiber and copper cables
- Cleaning Fiber and copper cables
- Cleaning and replacing SFPs if needed
- Installation and maintenance of the structured cabling system.
- Maintain inventory of fiber and copper cabling
- Quote and order additional materials as needed
- Quote and order materials to build out additional Data Center capacity
- Rack & stack of IT hardware.
- Understanding of AC & DC power circuits.
- Construction of ladder and fiber trays.
- Maintaining records and documenting issues utilizing our DCIM system (Nlyte).
- Operate, monitor, and respond to abnormal conditions with our facilities systems.
- Crossover work with the CEE team as needed.
Description
The IT Facilities Engineer is responsible for deploying and maintaining servers and the supporting infrastructure in a dynamic environment with rapidly shifting priorities, while maintaining high availability. A confirmed attention to detail and effective documentation skills are important components to success.
The Data Center Services team strives to provide an efficient, risk driven approach to managing the raised floor area of the Data Center. These services include managing assets throughout their life cycle, data destruction, and ensuring appropriate physical and logical security for vendors within the environment. The work environment is a hands-on, fast paced, and deadline-oriented where adaptability is key to our success as a team, thus having depth knowledge of working in large-scale Data Center environments is a critical. The individual will be responsible for managing the inventory and assets in our Data Center in accordance with the standard policies and procedures designated by the group. This individual will play a key role in ensuring our Data Center inventory is up-to-date and accurate.
#Li-PG1