Address
Form of workTitle: Systems Analysis (Lead Data Analyst)
Client: City of Virginia Beach
Location: Virginia Beach, VA
Duration: ASAP no later than 11/1 – 6 Months
Job Description:
Client: City of Virginia Beach
Location: Virginia Beach, VA
Duration: ASAP no later than 11/1 – 6 Months
Job Description:
- The Systems Data Analyst will report to the HHS Solutions Lead for Business Applications, Data and Analytics. Our Solutions data and analytics group is responsible for managing data, analytics, and reporting services for the various business applications in the HHS portfolio and State/Federal systems like the Virginia Department of Behavioral Health and Developmental Services (DBHDS) Community Consumer Submission (CCS) reporting and various federal programs like Medicaid reimbursement.
- Our HHS IT Solutions Data and Analytics group works closely with the City IT Data and Information Management team that support the enterprise for Data Architecture and Governance.
- As a Systems Data Analyst, you will have an opportunity to work with a diverse and highly skilled group of IT professionals that thrive in a collaborative team solutioning environment. In this position you will have opportunities to participate with regional and state workgroups and committees that are defining data governance and architecture for Virginia’s Health and Human Service government and private sector partners.
- Our vision for what you will do:
- The Data Analyst will manage the day-to-day operations of the data and analytics group supporting the Health and Human Services (HHS) Community of Interest (COI) as part of the senior staff on the IT Solutions team. This position supports data quality and data stewardship functions to maintain data accuracy and identify new metrics.
- In this role, you will
- Work with the Solutions Lead to manage day to day operational support to provide Systems Analysis, analytics and reporting services for the City of Virginia Beach Department of Human Services.
- Manage ServiceNow data and analytics team requests and assign resources.
- Work closely with the Department of Humans Services leadership, division administrators and program managers to define, design and deliver analytics and reporting services.
- Serve as a Systems Analyst for Data and Reporting on IT Projects
- Analyze large data sets and identify areas of improvement; establish quantitative and qualitative metrics and key performance indicators to drive technical outcomes.
- Work with a variety of reporting tools like Microsoft Power BI, Tableau, and Oracle BI to develop dashboards and visualizations.
- Serve on various IT and Human Services local and state committees and workgroups to serve as our Data Champion for governance and architecture.
- Work closely with our Data and Information Management and Enterprise Architecture teams for strategic alignment and portfolio management.
- Partner with the Applications Lifecycle Management Lead Systems Analyst for portfolio oversight in collaboration with the Solutions Lead.
- Represent the HHS Solutions Team on enterprise IT projects/programs.
- Provide data for internal and external audits.
- Manage the teams Knowledge Management System (KMS) in ServiceNow for all data and reporting services.
- Prepares and presents briefings and portfolio updates for IT and Human Services leadership and staff.
- Expand and develop the team’s analytics and reporting services across underserved business/programs.
- Mentor junior Data Analysts and interns.
- Define Critical Success Factors (CSFs) and Key Performance Indicators (KPIs) to support the City Manager’s STAT program.
