System Support Engineer

System Engineer Manager

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• Maintaining Operational Integrity of Tools and Systems: Oversees the maintenance and operational integrity of all assessment tools and systems, ensuring they are functioning optimally and are updated according to the latest security standards.
• Ensuring System Availability and Performance: Manages system performance to support uninterrupted assessment activities, including overseeing upgrades and patches to improve security and functionality.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field.
• At least 7 years of experience in system engineering or IT operations, with 3+ years in a managerial role.
• In-depth knowledge of system architecture, networking, applications, and performance management.
• Experience with cybersecurity tools and technologies.
• Strong leadership and project management skills.

Experience: Although this is a management role, hands-on experience is important to be able to assist the team when necessary. Server Administration

• Implement, manage, and troubleshoot Windows Server environments (2016/2019/2022) including Active Directory and Group Policy.
• Manage and support Linux servers (Ubuntu, CentOS, RHEL) with a focus on security and patch management.

Networking

• Design, implement, and manage network protocols such as TCP/IP, VPN, VLAN.
• Troubleshoot and support physical or virtual networking devices including routers, switches, and firewalls.

Applications & Cloud Services

• Implement and manage Microsoft Office 365 services including Exchange Online and SharePoint Online.
• Support cloud platforms like Azure and AWS, ensuring optimal deployment and configuration of services such as EC2 and Azure Active Directory.

Security

• Implement security measures and troubleshoot using tools like Nessus for vulnerability scanning, adhering to OWASP guidelines.
• Manage and support endpoint protection and intrusion detection systems to ensure network security.

Virtualization & Containerization

• Implement and manage virtualization technologies such as VMware vSphere and Microsoft Hyper-V.
• Support containerization with Docker and Kubernetes for application deployment and scaling.

Scripting & Automation

• Develop and maintain scripts in PowerShell and Bash for task automation and system management.
• Implement automation workflows using Terraform and Ansible for efficient infrastructure provisioning.

Travel to DC will be required from time to time.

If you are a dedicated professional with a passion for technology and a desire to contribute to the success of our organization, we encourage you to apply.

Job Type: Full-time

Pay: $90,000.00 - $130,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 5 years

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person