System Engineer

System Engineer 

As Mount Sinai grows, so does our legacy in high-quality health care.

Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital,dedicated to continuing the training of the next generation of medical pioneers.

Culture of Caring: The Sinai Way

Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.

We’re seeking a highly skilled systems engineer who has the business knowledge and technical expertise to implement strategies, evaluate products, and build upon an infrastructure that supports the changing needs of our customers. In this role, the systems engineer will design, develop, and integrate complex work systems for every stage of a lifecycle. The ideal candidate will be able to reliably deliver mission-critical infrastructure with an eye toward accessibility, optimization, and security.

Objectives of this role

• Manage and monitor all infrastructure and systems installations, including configuration, testing, and maintenance.
• Designs and defines system architecture for new or existing computer systems.
• Apply and maintain security controls to reduce security risks and meet legal and regulatory compliance.
• Implement and maintain strategies for backup, security, and redundancy.
• Identify potential issues and implement solutions proactively.
• Craft custom scripts that reduce the need for human interaction
• Enable faster and smarter business processes and develop meaningful analytics.
• Engage regularly with upper management, providing reports on project status, activities, and achievements.

Responsibilities

• Install and configure operating systems, software, and hardware components, and leverage IT staff for routine tasks by clearly documenting design, maintenance, and support procedures.
• Participates in designated foundational projects to build project plans and work to complete them through collaboration and teamwork.
• Manages the ticket queues/tasks assigned and maintains SLA requirements. Able to address complex multi-team service requests.
• Communicate with stakeholders to identify what they want to accomplish with a system.
• Use expert-level administration and optimization of hosts and servers to ensure high degree of availability and appropriate resource management.
• Standardize and automate processes using scripting technology.
• Conduct high-level root-cause analysis of service interruptions and establish preventive measures

Required skills and qualifications.

• Experience with or knowledge of programming languages and operating systems, current equipment and technologies, enterprise backup and recovery procedures, system performance-monitoring tools, active directories, virtualization, HTTP traffic, content delivery, and caching.
• Experience in project management, application design and integration, and cloud computing (specifically Microsoft Azure)
• Expertise in creating, analyzing, and repairing large-scale distributed systems.
• Knowledge of Git or other version-control software

Preferred skills and qualifications

• Bachelor’s degree (or equivalent) in technology or computer science
• Professional certifications a plus
• Maintains or is working towards a digital foundation team designated certification in collaboration with their leader.
  • Examples include but not limited to
    • Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate
    • Microsoft 365 Certified: Messaging Administrator Associate
    • Microsoft 365 Certified: Teams Administrator Associate
    • Microsoft Certified: Microsoft Certified: Azure Network Engineer Associate
    • Windows Server Hybrid Administrator Associate
    • Microsoft Certified: Azure Network Engineer Associate
    • EPIC ODBA Certification
    • EPIC ECSA Certification
    • CCNA Certification
    • CCNP Collaboration
    • CCNP Data Center

Benefits:

We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs. Our robust employee benefits package includes:

• Health benefits
• Life insurance
• Long-term disability coverage
• Healthcare spending accounts
• Retirement plan
• Paid time off
• Pet Insurance
• Tuition reimbursement
• Employee assistance program
• Wellness program
• On-site housing for selected positions and more!