- A PROUD HISTORY OF OVER 75 YEARS
- FY22 REVENUE 10.4 BN USD
- WE’RE PRESENT IN 66 COUNTRIES
- OVER 1,400 ACTIVE GLOBAL CLIENTS
Role-System Admin
Must have - -InTune/ MDM experience
Role & Responsibilities:
- Support and facilitate user onboarding and MDM for NA R&I users
- Facilitate onboarding, transfer, departure, and AD updates as needed
- Supports LOA and legal hold accounts exception in AD with ITG
- Support OA PASS-related issues (ID completeness, duplicate IDs, data cleansing)
- Monitor SNOW L3 and SWAT queues and facilitate the ticket assignment
- Facilitate SNOW request/incident escalation and resolution with the IT team from France, Service Desk, Client Services, and OA PASS team on AD, OA PASS, and R&I applications
- Facilitate distribution list and security group member updates for the NA R&I users
- Facilitate shared drive access (US & France R&I, and Corp)
- Coordinates R&I applications access managed via MDM or w/o MDM
- Facilitate managing inactive users and PC accounts
- Support and escalation of local applications incidents: FIZZ, Kardex PPG, Empower, Bartender
- Manage lab notebook ordering, notebook check-in and check-out, and off-site storage and retrieval
- Support SWAT with provisioning of instrument and instrument software and updating the SNOW assets
- Provide support for any IT-related activities and issues when necessary
Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.