System Analyst / Muos Voice Gateway (Mvg)

** Security Clearance Required

Company Overview

Systems Technology Forum LTD (STF) is an established industry partner with a passion for exceptional performance and an unwavering commitment to our clients. As a premier provider of management, engineering, information technology, and logistics services, STF is committed to delivering high-quality systems engineering, technical and professional support services that meet and exceed deliverable requirements.

STF offers superior out-of-the-box solutions to end-to-end problems and customer-centric support to the United States Government, Military, Department of Defense (DoD), and other federal agencies.

Job Summary

Assists the Network Engineer and lead as appropriate in the responsibilities for the operational availability, and maintenance of the MUOS Voice Gateway (MVG) System as the program evolves in support of the DISA Teleport Program Office (TPO) and Naval Information Warfare Command (NIWC) Atlantic. This includes but is not limited to: Cisco Meeting Place and Cisco Call Manager installation, configuration, support, and administration. Analyzing voice, video, radio-frequency, and/or data communications networks. Plans, evaluates, selects, and upgrades operating systems and protocol suites to include configuring communications with concentrators, bridges, and other devices. A background in Secure Voice network protocols is required.
Telework is supported at 10% (occasional). Travel is required.

Responsibilities and Duties

Assists in planning network layouts and configuring systems to user environments. Analyzes network topologies, traffic, and capacity requirements and supports the acquisition of hardware and software as needed. Provides technical support and troubleshooting to users and performs network administration duties. Maintains current knowledge of relevant technology i.e. Cisco routers, software, etc. as required. Experience with Cisco Unity Voice Mail installation, configuration, support, and administration is highly desired. Also, SIP, BGCP, and H.323 protocols, Voice Gateway and Gatekeeper installation and administration, Cisco ASA /PIX installation and configuration, IP Telephony Solution Design and support, Microsoft Windows Server, and Microsoft Exchange in an IP telephone environment. MVG System Analyst will be required to have access to a secure lab, Electronic Key Management System (EKMS) certification is required and can be obtained when hired. The MVG System Analyst should be familiar with the use of CISCO Smart-Net for vendor communications.

Qualifications and Skills

Required knowledge and years of experience
Must have at least eight (8) years of experience in MS Office Products, PowerPoint, Excel, Word, and Project. Extensive experience in Network Design, Cisco network routers, switches, and CISCO Unified Communications Manager (CUCM)/ Call Manager configurations and troubleshooting. Windows servers, VMware configurations, and troubleshooting Possession of CompTIA Security + CE certification. Experience configuring and troubleshooting Voice Gateways/Gatekeepers. SQL database experience is a plus as well (SQL queries, backups/restores). Secure Voice Protocols. Working/operations level experience with Satellite Communications (SATCOM).
Education Requirements

Technical Training in Secure Voice and VoIP Networks

Certifications

Security + CE REQUIRED. CCNA or CCNP is helpful.

Clearance Requirement

Secret

Benefits and Perks

At STF, we recognize that talented employees are the foundation of our success. STF provides benefits and compensation packages to help our employees meet the diverse and changing needs throughout their careers and lives. 

Benefits packages include the following:

• Medical Plans administered through United HealthCare
• Vision and Dental Plan Benefits
• 401(k) Tax-Deferred Retirement Plan
• Accidental Death and Dismemberment Insurance
• Dependent / Medical Care Flexible Spending Account
• Direct Deposit
• Health and Welfare Medical
• Holiday Leave
• Industry Competitive Salaries
• Life Insurance (basic and supplemental) 
• Paid Time Off / Annual Comprehensive Personal Leave
• Performance / Award Bonuses
• Professional Development Coursework
• Technical Training 
• Tuition Assistance Program
• TotalChoice™ Voluntary Benefits
• STF Cares / Paid Time Off to Volunteer 

Systems Technology Forum is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

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