System Adminstrator

Job Title: System Administrator

Location: Detroit, MI / Hybrid

The Systems Administrator will be responsible for the daily management and availability of systems and services for to include, but not limited to:

• Installation and configuration of hardware and software for end user services, infrastructure components (physical and virtual)/Servers/Routers/Switches)
  • Firmware Updates
  • Compatibility Matrix
  • Data Center
  • License Management
  • Software Versioning and Control
  • Build and Decommission packages and processes (Image Management)
• Manage Network servers, and technology tools (monitoring)
• Manage user and Highly Privileged Accounts (HPA)
• Manage and administrate Active Directory for both on-premises and Azure AD
• Performance and Capacity monitoring
  • Identification
  • Trend Analysis
  • Infrastructure Troubleshooting
• New Hire onboarding
  • Hardware staging
  • Imaging
  • Application Support
  • Configuration
• Account remediation (offboarding)
• Data Protection (Backups)
  • Configuration
  • Remediation
  • Media Management (Tape rotations/Disk storage)
• Firewall Management
• Access Controls
• Audit support (reports, statistics, data)
• Reporting and Adhoc Systems Reports
• Business Continuity and Recovery
• Security (Physical, Email, Phishing, Cloud/Azure, VPN)
• Process and Procedures/Runbooks/Documentation
• Incident detection/response/remediation

• Post Incident reviews (Proactive)
• Root Cause Analysis
• Corrective Action planning/plans

Daily Tasks may include:

• Incident management
  • Network analysis/review/optimization
  • Monitoring review/remediation
• Capacity review of infrastructure service and components
• Performance monitoring (Azure, Exchange, Sophos, Proofpoint)
• Backup Success and remediation
• User account creation/deletion
• Access log review
• Vendor Management/Escalation
• Systems optimization
• End user escalation and support (Service Desk escalations)

Weekly Tasks may include:

• Storage/Tape Management/Cycle
• Log management
• Incident/Service Request Analysis/Review
• Performance trend analysis
• Process review and optimization
• Vendor Management/Escalation
• On call rotation and support

Monthly Tasks may include:

• Performance audit/scorecard review
• Project updates
• Service Desk Summarization/Review
• License management/review
• Certificate
• Support Contract Review (vendor management)
• Patch Management

Vital Tech Solutions is an Equal Opportunity Affirmative Action employer. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits promotions, training, termination or any other condition of employment or career development.

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, veteran status, disability status or any other legally protected status.