System Administrator

At ASM we build best-in-class SaaS software for health care administration and quality assurance. We use the latest technology to provide products to over 1,400 health care organizations worldwide. Founded in 1982 we have developed a great team to build and deliver great products.

What would I do at ASM?

You will work closely with DevOps and Management to maintain and scale a modern, world class SaaS application hosting environment.  This includes working with the team to ensure we maintain the proper policies, procedures and documentation for SOC 2 and HIPAA compliance.  Additionally, you will interact with clients to help them understand our security posture.  

This position does require occasional evening and weekend work.  Additionally, this position requires participation in our 24/7 on-call schedule.  

Who is the ideal candidate? 

You take great pride in your work and are always thinking about security and availability.  You thrive on solving complex problems that do not initially have clear solutions.  You are meticulous while remaining agile.  You are a team player and enjoy working on a variety of tasks that range from menial to complex.

Responsibilities:

• Plan, deploy, manage, maintain and document all IT assets (Windows servers, VMWare vSphere, Windows, macOS, etc) within our network.  
• Troubleshoot issues identified by our network monitoring systems or reported by users.
• Manage and automate patch management procedures for Windows Servers, Windows, VMWare vSphere and network devices.
• Manage and update system hardening standards based on industry best practices and known vulnerabilities.
• Manage Active Directory users and groups to ensure appropriate logical access.
• Manage Azure Active Directory and Office 365 users and permissions.
• Interact with clients or prospects to help them understand our security posture.
• Perform maintenance tasks during off-hour maintenance windows to minimize possible service disruption.
• Respond to off-hour, high severity alerts that may immediately impact security and availability. 

Required Experience:

• Windows Server configuration and management
• Windows 11 and macOS configuration and management
• Manage remote devices using Microsoft Endpoint Manager
• IIS configuration and management
• VMWare vSphere & vSAN configuration and management
• Managing and deploying Active Directory GPOs
• Managing Windows updates and patches with SCCM and Microsoft Endpoint Manager 
• Automating tasks with PowerShell

Bonus Qualifications & Experience:

• CISSP or equivalent experience
• Microsoft Certifications in relevant technologies or equivalent experience
• Bachelor's degree (or higher) in relevant field or equivalent experience 

Why choose ASM?

We offer everything you'd expect from a successful and established software company.

• Competitive compensation and benefits.
• SSD-enabled laptop, dual 24" LED monitors, Sit/Stand Desks, Herman-Miller chairs.
• Modern Technology - We stay up-to-date with the latest in our diverse technology stack.
• Catered lunches on Friday
• Annual company Vegas trip

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