Syep Clerk / Site Monitor

Center for Family Life (CFL) is seeking Site Monitors to work in the Summer Youth Employment Program (SYEP). SYEP provides summer jobs to youth and young adults, ages 14-21. As an SYEP provider, CFL is responsible for carrying out an experiential and educational employment program for hundreds of youth participants, involving more than one hundred worksites throughout Brooklyn.

PURPOSE OF THE POSITION: To provide support critical to the successful rollout and implementation of SYEP.

REPORTS TO: Program Director

SUPERVISES: N/A

I. SPECIFIC RESPONSIBILITIES include, but are not limited to

• Recruit and enroll youth and young adult participants
• Review participant intake documents to verify information
• Verify file accuracy
• Collect and check timesheets for accuracy
• Monitor worksites to ensure safe and productive work environments
• Interview participants and worksite supervisors to assess the quality of the sites
• Complete daily written reports of worksite visits
• Perform general office duties: answer multi-line phone, check voicemails, file documents, etc., as necessary

II. QUALIFICATIONS

• Education/Degree minimum requirement: High School or Equivalency Diploma
• Years of Experience: At least one year of youth work or office-related experience required
• Strong written and verbal communication skills
• Detail-oriented, highly organized, and dependable
• Excellent knowledge of word processing tools and spreadsheets (MS Office: Word, Excel, etc.)
• Good command of English both oral and written
• Great customer service skills
• Bilingual: English/Mandarin/Cantonese or English/Spanish, preferred

III. RELATIONSHIP WITH OTHERS

• Build and maintain close, daily interactions with participants, co-workers, and supervisors
• Effectively communicate with teenagers, parents, and outside agency staff
• Forge a mutually respectful partnership with the people served and their families
• Maintain contact as needed with participant’s families, school personnel, and external community groups to co-exist in the same space
• Have a strong sensitivity to cultural differences present among staff and clients within our organization
• Possess a strong belief in people’s ability to grow and change

IV. WORKING CONDITIONS

• Actively engage and interact with teens, parents, coworkers, and outside agency staff
• Fast-paced, high-energy environment
• Expected to travel daily to monitor and visit worksites (Metrocard provided)
• Expected to travel to worksites in various weather conditions

V. SCOPE OF RESPONSIBILITY

Site monitors/clerks will visit worksites for quality assurance and provide administrative support.

Timeframe: May 2024 - End of August

Salary: $17- $19 per hour

This is a full-time temporary position at 35 hours per week.