Address
Form of workPhone calls are answered to meet established targets.
Patients are assisted in making telephone calls as requested.
Pages and announcements are completed in accordance with established standards.
Phone logs are maintained according to established guidelines.
Notification and reporting of hospital emergencies are carried out per established policies.
On Call personnel are contacted after hours per established guidelines.
Security is contacted as needed and per established guidelines.
Patients and visitors are welcomed and assisted to appropriate destination.
Additional department, organization, or network activities are completed per established objectives.
Qualifications and Experience
Education/Degree
Required
High School Graduate of equivalent required
Skills (Specific learned activity gained through training (e.g. computer skills, keyboarding, presentation, CPR, ACLS, etc.)
Required:
Knowledge of switchboard practices, paging procedures and equipment.
Computer proficiency required. Microsoft office applications preferred with ability to learn new software.
Effective verbal, electronic and written communications skills using the English language.
Preferred:
Highly developed communications and interpersonal skills, working with diverse population.
Work independently, be self-directed and contribute as a member of a team.
Anticipates challenges and develops and implements strategies for addressing them.
High level of service delivery. Demonstrate initiative with ability to prioritize work, meet deadlines and adapt to changing situations.
Attention to detail.
