Switchboard Operator - Onsite Fresno, Ca

Title: Call Center Representative - Position is onsite in Fresno, CA

Looking for a part-time position? This is an opportunity to work in an Onsite call center environment that has a collaborative and supportive working environment.

Selling Points:

• Low call volume on the weekends

• Inbound calls only

• Work at a premier medical facility

• Help support our veterans

Magellan Solutions USA is a veteran-owned Call Center and BPO company with a track record of performance. Magellan is actively recruiting for a part-time Call Center Representative opportunity for a Federal client in Fresno.

Essential Duties and Responsibilities

• Schedule - Saturday, Sunday, Monday, 7:00am - 3:30pm.

• Answers incoming calls and communicate with clients with respect, courtesy, empathy, tact, and professionalism.

• Troubleshoots situations accurately, quickly, and efficiently for customers on the phone.

• Maintains an above average attendance record.

• Follows established standard operating procedures.

Qualifications/Requirements

• High school diploma required

• Prior customer service or call center experience preferred.

• Outstanding verbal communication skills (phone etiquette).

• Detail oriented, ability to multi-task, and highly organized.

Previous Military encouraged to apply

Must be able to pass an extensive background check