Survey Management Analyst

Changeis, Inc. is an award-winning certified, woman-owned small business that provides management consulting and engineering services to the public sector. Changeis' work has resulted in the successful execution of numerous programmatic initiatives, development of acquisition-sensitive deliverables, and establishment of a variety of long-term innovative strategic priorities for its customers. Changeis focuses on delivering unparalleled expertise in the areas of strategy and transformation management, investment analysis and acquisition management, governance, and innovation management. Inc. magazine has ranked the management consulting firm, Changeis Inc., among the top 1000 firms on its 35th annual Inc. 5000, the most prestigious ranking of the nation's fastest-growing private companies. Changeis offers a full benefit package that includes medical, dental, and vision, short and long term disability, retirement plan with immediate vesting and company match, and a generous annual leave plan.
The requirements for this position are the following:

• At least a bachelor's degree in information systems, business systems, management information systems, IT management, or other IT degrees. (Engineering, math, and science degrees are acceptable substitute degrees).
• 15 years of experience relevant to the following requirements:
  • Support the Lifecycle Survey Management including developing survey tools, gathering information using the survey tools, analyzing the collected data, and presenting findings and or interpretations using various methods:
    • Experience and skill in lifecycle Survey Management, from item development, analysis, interpretation, and results visualization, to briefing results.
    • Experience in program or project management.
    • Applied knowledge of statistical analysis, survey methods, design, and analysis.
    • Applied knowledge of the Microsoft Office Suite, Power BI, and/or Tableau.
  • Support the development, enhancement, maintenance, and oversight of the Knowledge Services Network (KSN) using Microsoft (MS) SharePoint, Teams, and PowerApps.
  • Maintain user accounts to include adding and/or deleting user accounts and resetting passwords.
  • Create, design, and update KSN sub-sites and features based on customer needs and requests.
  • Address issues relating to KSN access to applications.
  • Support the development of workflows, dashboards, surveys, and other KM-related tasking using MS tools and Tableau.
  • Research, identify, and document Knowledge Management (KM) processes.
  • Prepare and conduct KM interviews, meetings, and briefings.
  • Prepare reports on KM, manage, and analyze data gathered through KM.
  • Perform business analysis and provide business management support as follows:
    • Supply inputs to the development, maintenance, and publishing of business plans in accordance with Agency policies.
    • Perform business data analytics, develop, and maintain dashboards using Tableau and other analysis tools.
    • Provide reports and white papers based on analyses to support decision-making and management briefings.