Job Duties
Responsible for the management of Surveillance technical operations including budgeting, project management, and supervision of CCTV, Access Control, Digital Recording Head-end-Systems, and other related electronic fields. Also, will manage department inventory, and the product requisition process. Promotes superior guest service.
Essential Duties:
- Oversees and documents the progression of all the department's projects.
- Manages and documents all field operations of the SURVEILLANCE TECHNICAL operation.
- Assists with creating applicable system designs and budgeting for projects initiated by Mohegan, maintaining the department's budget and inventory.
- Serves as department liaison to other technical management within Mohegan.
- Responsible for implementation of all new technologies related to the CCTV and Access Control field and approved systems.
- Coordinates meeting with manufacturers' sales and technical support staff.
- Supervises the daily activities of employees, provides performance feedback both formally and informally, interprets and enforces policies and procedures and communicates effectively.
Other requirements may include the following:
- Ability to thoroughly understand and apply the principles of "Electronic Theory"
- Strong working knowledge of IT networks and infrastructure
- Strong working knowledge of Windows Desktop and Windows Server Environments
- Strong working knowledge of SQL database
- Ability to work in high areas using both ladders and aerial lifts
- Physical ability to utilize ladders, power lifts, hand/power tools
- Ability to lift 65+ lbs.
- Ability to move and work in confined spaces like crawl spaces, catwalks, equipment closets and ceilings
- Ability to work in a confidential environment
- Must be able to attain a PA gaming license
- Valid State Driver's license
- Carry a company issued cell phone
- Ability to read and follow installation drawings and read blueprints
- Ability to use manual and/or power tools related to installation in new construction and/or old construction in a low-voltage environment.
- Good interpersonal, oral, written and telephone communication skills
- Ability to remain calm under stressful situations by analyzing, prioritizing, and using sound judgment to resolve issues
Minimum Qualifications
High School Diploma or equivalent AND three years' experience in electronics related supervisory or project management position OR three years' experience as a Physical security Engineer or Surveillance Technical Supervisor. Ability to maintain a flexible work schedule. Will be on call and required to work in emergencies.
The duties and responsibilities described above are not a comprehensive list and additional tasks may be assigned and/or the scope of the job may change as necessitated by business needs or demands.
*Due to the sensitive nature of the Surveillance position, transfer options may be limited to other departments.