Surgical Boarding Scheduler Full Time

Description:

Schedules office and hospital based medical procedures, for patients with appropriate provider and time/location slot, utilizing appropriate scheduling code.

Schedules office and hospital based medical procedures, tests and imaging ensuring available time is utilized to maximum efficiency.

Interfaces with appropriate vendor staff to ensure all necessary equipment will be on site for office and hospital based procedures, including scheduling with contracted anesthesia groups. Interfaces with appropriate hospital staff to ensure a cohesive working relationship in providing patient care serves.

Enters notes/special instructions needed for scheduling in the electronic medical record. Completes accurate documentation of informed consent with patients for procedures and surgeries as needed.

Provides accurate, detailed information to patients regarding test preparations, time of patients scheduled arrival, and any other directional information needed; takes appropriate action in responding to questions from patients.

Confirms patient’s insurance provider and either obtain prior authorization or communicates the need for prior authorization to appropriate parties as needed.

Completes pre-procedure phone calls and confirms appointment times with patients via telephone.

Requirements

2-3 years experience

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• On-the-job training
• Paid sick time
• Paid time off
• Paid training
• Vision insurance

Healthcare setting:

• Clinic

Schedule:

• Monday to Friday
• No weekends

Ability to commute/relocate:

• Position held in St. Clair Shores office

Requirements:

• Customer service: 1 year (Required)
• Medical terminology: 1 year (Required)
• Computer skills: 1 year (Required)
• Surgical Scheduling: 2 years (Required)
• EMR systems: 1 year (Required)
• Phone etiquette: 1 year (Required)