Surgery Scheduler / Mri Authorizations

EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices across North Carolina, the Surgery Scheduler is an integral part of the healthcare team.

Responsibilities include, but are not limited to, the following

• Schedules/reschedules pre-operative and post-operative appointments and surgeries with physician for new and established patients using current physician protocols
• Obtains insurance authorizations for patients needing MRI.
• Prioritizes patient need based on collected information obtained through patient interview
• Knowledge of authorization requirements based upon status for the surgery and CPT codes
• Coordinate and post-surgery with outside facilities, to include equipment needed
• Once surgery is confirmed, posts surgery in all necessary systems
• May need to obtain medical clearances, cardiac clearances, etc. according to patient's co-morbidity according to established protocols
• Instructs/directs patients in a timely manner according to established policies and protocols related to specific surgeries and acts as ongoing resource for patient and staff questions
• Keeps an open line of professional communication with physician team regarding patient needs
• Maintains a pleasant and cooperative demeanor while performing all duties
• Ensures documentation in medical record accurately reflects communication and patient's plan of care
• Performs patient education when appropriate including oral and written education relevant to the patients' surgery
• Make changes in provider schedules as directed by physician or management