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Form of workC&F (Crum & Forster) is a leading national property & casualty insurance company with a large, diversified specialty product range from your family pet to multibillion-dollar companies. This year, we have a gross premium written of nearly $3 billion.] With deep roots going back to 1822, we will soon celebrate our 200th anniversary and are proud of our history and excited about our future. Our most valuable asset is our people - 2300+ employees, and growing, in locations throughout the United States - committed to delivering customized products with superior customer service.
We care about each and every one of our employees and customers we work to serve. We have a deeply rooted philosophy of corporate giving, culture of high performance, innovation and integrity, and enjoy a rare balance of working hard while remaining balanced for time for our lives outside of work.
For more information about Crum & Forster, please visit our website: www.cfins.com.
Responsible for review and oversight of Surety Underwriting Assistants and operational processes with minimal supervision. Actively contributes as a technical expert in both Surety Operations and department specific industry knowledge. Collaborates with colleagues to achieve departmental goals.
Northeast United States- Remote/Hybrid
What YOU will do:
MFX Offshore Team oversight:
- Act as company point person for all MFX Offshore functions.
- Responsible for oversight of processing quality, metrics and capacity.
- Responsible for reviewing, allocating and paying monthly offshore invoices.
- Responsible for offshore staff evaluations, promotions and increases.
Manage Regional Office Underwriting Assistants (UA) and UW Technical Associates (UTA)
- Monitor and quality review daily work product.
- New hire/intern recruiting, onboarding and training.
- Perform CITE reviews and provide feedback.
- Ensure all departmental procedures are documented and updated as needed.
Business Processing
- In depth knowledge of department products and services.
- Participate in development of training materials and lead training sessions.
- Ensure workload is adequately balanced across team members and assist in processing when necessary.
- Actively review and continuously improve workflow, process and procedures.
- Work with IT team to implement new or enhance existing technology solutions.
Additional Duties
- Work with department and corporate remittance teams to resolve high priority billing issues as needed.
- Handle coordination with MGA’s related to premium bordereaux and special arrangements. Coordinate with corporate reinsurance and related departments.
- Audit the regional offices’ ImageRight account files and review for operational accuracy that involves processing schedule, file structure, underwriting documentation and proper set up of accounts.
- Handle Data Quality Review audits on bond premiums at a minimum threshold on a monthly basis.
What YOU will bring to C&F:
- Minimum of seven years managerial experience.
- At least five years’ experience in Commercial Insurance or Surety operations.
- College degree is preferred.
- Solid computer skills, including Excel, Word, E-Surety (a plus).
- Solid verbal and written communication skills.
- Proven ability to work with all levels of the organization.
- Competitive compensation package
- Generous 401K employer match
- Employee Stock Purchase plan with employer matching
- Generous Paid Time Off
- Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness including your physical, mental and financial wellbeing
- A core C&F tenant is owning your career development so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry related certifications and professional training to keep you progressing on your chosen path
- A dynamic, ambitious, fun and exciting work environment
- We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee driven corporate giving program that lets you participate and support your community
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At C&F you will BELONG
We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you require a special accommodation, please let us know.
Crum & Forster is committed to ensuring a workplace free from discriminatory pay disparities and complying with applicable pay equity laws. Salary ranges are available for all positions at this location, taking into account roles with a comparable level of responsibility and impact in the relevant labor market and these salary ranges are regularly reviewed and adjusted in accordance with prevailing market conditions. The annualized base pay for the advertised position, located in the specified area, ranges from a minimum of $75,200.00 to a maximum of $125,000.00. The actual compensation is determined by various factors, including but not limited to the market pay for the jobs at each level, the responsibilities and skills required for each job, and the employee’s contribution (performance) in that role. To be considered within market range, a salary is at or above the minimum of the range. You may also have the opportunity to participate in discretionary equity (stock) based compensation and/or performance-based variable pay programs.
