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Form of workAt Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.
The API EMSupply Chain Associate / Customer Service Representative will support the API EM organisation in 3 key areas: - Supply chain execution,
Supply Chain data stewardship, and general project management. This role will function as a key tactical partner to each of the Joint Process Teams that conduct direct oversight of our contract manufacturing partners.
Key Objectives / Deliverables:
· Provide key Supply Chain services to ensure reliable supply for our customers:
o Support the tactical steps to allow the receipt of material from contract manufacturers through the shipment of materials to our customers
o Task may include Purchase Order generation/maintenance, related SAP transactions, the setup and use of other electronic tools such as Direct Commerce.
o Ensure the management of multiple nodes of the Supply Chain in ensuring the On Time and In Full (OTIF) delivery of materials from contract manufacturing partners
o Participate in the operations planning processes necessary to ensure reliable supply
o Provide customer service support for customers of API EM
o Provide support to the API EM organisation in metric generation
o Support Inventory management best practices including inventory reconciliation & Slow moving / Obsolete inventory reporting
o Manage shipment of key materials to/from our contract manufacturers.
· Data Stewardship
o NIC (New Item code) business process owner
o Provide SAP data support across all functional areas
o Create/Manage all New Item codes (NIC) request on DGIM / SAP (or equivalent system) changes (local and global) impacting API EM
o Will work with corporate data stewardship experts and internal/external partners & sites to ensure complete/accurate master data and adherence to corporate standards
o Participate in execution of the necessary change control processes to ensure master data management
o Create the necessary connections to corporate and site data experts
o Responsible for documentation & training of NIC related topics within the API EM organisation
· Project Management Support
o Will use key project management principles to support activities of the API EM process teams in delivering on-going reliable supply ( New Item Creation, New Contract Manufacturing & New product on-boarding projects)
o Will work closely with API EM continuous improvement champions to ensure that defined processes exist that allow API EM to deliver Supply Chain excellence.
Basic Requirements:
· Bachelors or Associate Degree
· 3+ years experience in a SAP focused planning and/or data stewardship role within a GMP regulated environment
· Familiar with SAP system software and associated processes
· Strong planning skills
· Working knowledge of Supply Chain principles
Additional Preferences:
· Familiar with SAP system software and associated processes - particularly PP & MRP modules - within a complex Supply Chain
· New Product introduction / External Manufacturing experience desirable
· Demonstrated experience of coordination & execution of shipping, logistics, custom classifications activities domestically & internationally in adherence with Company, Regulatory & Governmental requirements desirable.
· Strong interpersonal and communication skills (oral and written)
· Ability to work independently across virtual teams
· Ability to effectively manage multiple tasks at once
· Demonstrated attention to detail and high degree of accuracy in work in a fast paced environment
· Demonstrated leadership in implementing change
· Demonstrated problem-solving / analytical / decision making ability
· Proactively identifies and works with others to resolve issues
Other Information:
· Travel (10-15%) may be required – both domestic and international.
Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( Lilly_Recruiting_Compliance@lists.lilly.com ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.
Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women’s Network, Working and Living with Disabilities. Learn more about all of our groups.
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