Duties and Responsibilities:
Incumbents of this position must be U.S. Citizens.
Serves as liaison between the helpdesk, systems administrators, database administrators and functional users.
- Installs and configures Supply Chain application software.
- Sets/manages application parameters
- Serves as point of contact between application vendors, database administrators and systems administrators for application functionality and configuration.
- Troubleshoots application problems and coordinates resolution of problems with other support groups.
- Assists in implementation of security strategy for the application based on requirements.
- Monitors applications for performance problems and coordinates resolutions with other support groups.
- Obtains regular processing reports to check for errors, assess/analyze errors and distinguishes between databases, application and customized application problems.
- Monitors, coordinates and installs vendor provided applications software patches, cyclical releases and major upgrades.
- Assists with developing strategy for the installation of major releases.
- Assists in providing supporting documentation for Supply Chain systems.
- Performs impact analysis on all patches prior to installation.
- Provides technical support for interfaces.
- Responds to Service Desk Requests within the parameters set forth by NEXCOM SLA's.
- Ensures/implements the rigorous application of Information Security/Information Assurance policies, principles, and practices in the delivery of Systems, Applications and/or Services (Hardware & Software).
Performs other related duties as assigned.
Skill Requirements:
Proficient in using database management tools such as TOAD, SQL Developer.
Experience with Unix, Linux and Windows operating systems.
Information Assurance Workforce Certifications (IAM1 jobs):
SECNAV M-5239.2, DoN, Information Assurance (IA) Workforce Manual requires incumbents of this position to possess, and maintain current, one of the following Certifications:
GIAC Information Security Fundamentals (GISF), GIAC Security Leadership Certification (GSLC), Security+, or one of the following higher level certifications:
Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP), NEXCOM preferred certification is Security+
Candidates without the required certification may be placed into this job, but must obtain the required certification within 6 months of appointment; failure to obtain this requirement will result in termination of employment.
This position is designated IT-2 (Non-critical Sensitive) in accordance with SECNAV M-5510.30 and will require a favorable Access National Agency Check and Inquiries (ANACI).
Qualified candidates must be U.S. Citizens.
GENERAL EXPERIENCE: 3 years experience in administrative, technical or investigative work which demonstrated the ability and aptitudes required to perform technical, managerial or analytical work involving the management of information systems.
OR
SUBSTITUTION OF EDUCATION: One year related academic study above the high school level may be substituted for 9 months of experience up to a maximum of a 4 year bachelor's degree for 3 years of general experience.
AND
SPECIALIZED EXPERIENCE: 3 years of progressive experience in the following: Experience in business and systems design and implementation. Standard development processes, operating systems, database languages, programming languages and tools. Hands on experience with application administration functionality and software release management toolset.
Information Assurance Workforce Certifications (IAM1 jobs):
SECNAV M-5239.2, DoN, Information Assurance (IA) Workforce Manual requires incumbents of this position to possess, and maintain current, one of the following Certifications:
GIAC Information Security Fundamentals (GISF), GIAC Security Leadership Certification (GSLC), Security+, or one of the following higher level certifications:
Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP), NEXCOM preferred certification is Security+
Candidates without the required certification may be placed into this job, but must obtain the required certification within 6 months of appointment; failure to obtain this requirement will result in termination of employment.
This position is designated IT-2 (Non-critical Sensitive) in accordance with SECNAV M-5510.30 and will require a favorable Access National Agency Check and Inquiries (ANACI).