Supervisory Immigration Services Officer

Summary
This position is located in Field Operations Directorate, Office of Field Operations, District 41, Spokane Field Office.
As a SUPERVISORY IMMIGRATION SERVICES OFFICER (FIELD OFFICE DIRECTOR), you will direct the adjudications and naturalization programs and related functions, independently manage all administrative immigration programs, activities and operations within a USCIS Field Office, and represent the Field Office in conferences and meetings concerning program functions.
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Overview

• Accepting applications

• Open & closing dates
  04/13/2022 to 04/22/2022
• Salary
  $111,521 - $144,976 per year
• Pay scale & grade
  GS 14
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  Location
  1 vacancy in the following location:
  
  • Spokane, WA1 vacancy
• Telework eligible
  Yes-as determined by the agency policy.
• Travel Required
  Occasional travel - You may be required to travel for this position.
• Relocation expenses reimbursed
  Yes-Relocation expenses are authorized in accordance with agency policy
• Appointment type
  Permanent
• Work schedule
  Full-time
• Service
  Competitive
• Promotion potential
  14
• Job family (Series)
  1801 General Inspection, Investigation, Enforcement, And Compliance Series
• Supervisory status
  Yes
• Security clearance
  Top Secret
• Drug test
  Yes
• Announcement number
  SPO-2022-0004
• Control number
  648329900

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This job is open to

• Federal employees - Competitive service
  Current or former competitive service federal employees.
• Career transition (CTAP, ICTAP, RPL)
  Federal employees who meet the definition of a "surplus" or "displaced" employee.

Clarification from the agency
CBP, ICE & CIS Employees with competitive status and CTAP eligibles.
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Duties

• Independently manage all operational immigration programs and activities as well as all administrative support functions in a Field Office.
• Administer immigration benefits and services including the processing of citizenship applications, family and employment based petitions and registration.
• Safeguard national security in the adjudications of immigration benefits; and ensure the integrity of the immigration system.
• Direct the adjudications and naturalization programs and related functions in accordance with broad program objectives and policies established by United States Citizenship and Immigration Services and higher level supervisors.
• Plan work to be completed by subordinates, set and adjust short-term priorities, and set target dates for work completion and evaluate and develop performance standards and assess work performance of subordinate supervisors.
• Manage oversight for Field Office administrative functions, such as personnel management, labor relations, training, financial management, facilities, property management, health and safety, and emergency preparedness.

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Requirements
Conditions of Employment

• You must be a U.S. Citizen or U.S. National to apply for this position
• Successfully pass a Background Investigation including financial disclosure
• You must pass a drug screening
• You must submit resume and supporting documentation
• Males born after 12/31/1959 must be registered with the Selective Service
• Political appointees may require OPM approval before on-boarding

The qualifications for this position must be met by 11:59 PM (Eastern Time) on the closing date of this announcement.
Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service. The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on the closing date of this announcement.
This position IS NOT in the bargaining unit.
This position IS considered "essential" for purposes of reporting to work when the facility might otherwise be closed.
Residency Requirement: There is a residency requirement for all applicants not currently employed by U.S. Citizenship and Immigration Services. This residency requirement states that candidates must have, for three of the last five years immediately prior to applying for this position; (1) resided in the United States; OR (2) worked for the United States Government as an employee overseas in a Federal or Military capacity, OR (3) been a dependent of a U.S. Federal or Military employee serving overseas.
Background Investigation:To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a background investigation. This may include a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs. The background investigation process is initiated after a selection is made. For more information visit the OPM Mythbuster Page.
If a SECRET or TOP SECRET clearance is needed or the position is designated a Sensitive National Security position, all selected candidates must meet the requirements for these clearances or Sensitive National Security position prior to placement AND maintain that level of clearance or national security eligibility while encumbering the position.
Supervisory/Managerial Probationary Period: You may be required to serve a twelve-month probationary period upon appointment to this position. You may also be required to complete an appropriate supervisory training course within one year of assignment to this position.
Qualifications
GS-14: You qualify at the GS-14 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-13 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties:

• Providing technical and administrative oversight to subordinates engaged in programs administering immigration benefits and services, processing citizenship applications and family and employment based petitions and registration
• Providing administrative or logistical support to subordinates engaged in safeguarding national security in the adjudications of immigration benefits; and ensuring the integrity of the immigration system
• Analyzing and implementing issues related to the establishment of program goals and objectives and establishing long-range work plans and determining the actions necessary to accomplish these objectives
• Manage oversight for Field Office administrative functions, such as personnel management, labor relations, training, financial management, facilities, property management, health and safety, and emergency preparedness

The assessments for this job will measure the following competencies:

• Organizational Awareness
• Accountability
• Technical Competence
• Decision Making
• Influencing/Negotiating
• Interpersonal Skills
• Leadership
• Human Capital Management
• Planning & Evaluating
• Problem Solving
• Strategic Thinking

Please read the following important information to ensure you submit everything we need to consider your application:It is your responsibility to ensure that you submit your responses and appropriate documentation prior to the closing date. Your resume will be used to determine your qualifications for the position advertised in this announcement.Therefore, your resume must highlight your most relevant, significant experience related to the requirements found in the qualification section of this announcement, as well as any applicable education. USCIS will only review the first 5 pages of your resume to determine your initial eligibility/qualifications for a position.As such, please be sure to include content to support your eligibility/qualifications for this position within the first 5 pages. Please note that your full resume will be made available to the hiring manager if you are referred.Be clear and specific when describing your work history since Human Resources cannot make assumptions regarding your experience.Your application will be rated and ranked based on your responses to the online questions.
Please ensure EACH work history includes ALL of the following information:

• Job Title (include series and grade if Federal Job)
• Duties (be specific in describing your duties)
• Employer's name and address
• Supervisor name and phone number
• Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008)
• Start and end dates for each grade/pay level if you've held a federal position.
• Full-time or part-time status (include hours worked per week)
• Salary

Determining length of General or Specialized Experience is dependent on the above information and fa...