Supervisor, Technical Services

Technical Services Supervisor (Boyne City or Newaygo, MI)

Great Lakes Energy is looking for a Technical Services Supervisor to lead and develop staff while overseeing our Advanced Metering Infrastructure (AMI) systems in support of electric distribution system reliability and consistency.

Who We Are

For over 85 years, we have powered rural communities across 26 counties in western and northern Michigan. We serve over 128,000 meters as the third-largest Michigan-based electric utility and the state's largest member-owned power company.

We prioritize enriching the lives of our community members. We not only provide electric service, but we also provide reliable and robust fiber technology through Truestream, a communication solutions subsidiary of Great Lakes Energy.

We have over 300 employees who are more than just colleagues - we're a close-knit family of diverse professionals united by a shared vision. Our collaborative environment encourages creativity, empowers growth, and fosters a sense of purpose in everything we do.

A Day in The Life of a Technical Services Supervisor

Your day is a mix of data, collaboration, and support. You're diving deep into AMI/MDM data, crafting processes that keep the organization's gears turning smoothly. You're the bridge between departments, making sure our fiber networks and SCADA technologies are in sync, reducing costs and boosting reliability.

It's not all about the behind-the-scenes stuff. Your team is also tackling power quality issues and getting to the bottom of any complaints about radio interference. They're the troubleshooters, making sure everything runs like a well-oiled machine.

You're also forward thinking. You're researching, recommending, and even coordinating the implementation of new systems that will take us to the next level. And when the engineering and operations folks need a tech-savvy superhero, you're right there to provide support and help steer the ship.

Who You Are

You're the kind of person who thrives in a fast-paced environment and finds it a breeze to tackle tricky technical challenges. You're not just a supervisor, you're a mentor who loves helping your team shine their brightest. Being a problem-solver and strategic thinker gets you pumped, especially when it means making a real impact on your team and the organization.

You've got some impressive credentials too. A bachelor's degree in electrical engineering and at least three years of related experience? Significant experience leading and developing teams? This is the kind of stuff that makes you stand out. But hey, if you've got equivalent experience or education, we'd love to hear about that too.

Here's where it gets super cool - if you have worked with Schweitzer Engineering Laboratories (SEL) controls, geographic information system (GIS) applications, and supervisory control and data acquisition (SCADA), you're speaking our language. And even better, if you're familiar with Michigan Public Service Commission (MPSC) rules and regulations, we're seriously impressed.

What's in It for You?

You are valuable to us, and our benefits are here to show it. That's why we put employees first-your health, your family, and your development. We have a number of benefits, both traditional and progressive, to support you and your family through life's various stages. Here's just a taste of what we have to offer:

• The Essentials We foot the bill for comprehensive health insurance benefits. You'll be hard-pressed to find better for you and your family...seriously!
• Time to Spend Generous paid time off (PTO) puts you in the driver's seat for how you'll use your time.
• Better Health Through Better Living We believe healthy employees are happy employees.We have a diverse wellness program that provides support and resources for financial and mental wellbeing, as well as reimbursement for wellness related products such as gym memberships, tennis shoes, and much more!
• When Life Hands You Lemons GLE knows that sometimes life doesn't go as planned. We offer benefit plans to help soften the blow of the unexpected. Life insurance and short- and long-term disability insurance packages are paid for by GLE.
• More Time with Your Baby New parents get time off to bond with their new bundle of joy. Parental leave benefits provide two weeks of family-friendly paid leave for moms and dads to bond and care for their growing families. Growing your family through adoption? You're awesome! We may be able to help you with related expenses up to $2,000.

• Never Stop Learning We hire our employees for a reason, and we want to keep them around. We also want to be an industry leader, so we will train you while you work. If you want to further your career, education or job shadow a different position, we do that too.
• Keep it Casual When you work for us, you work in comfort. Blue jeans are the norm in our office.
• Remote Work Few silver linings come from a pandemic, but we count our Remote Work Program among them. The supervisor, Technical Services position offers hybrid flexibility with up to two days per week working from home as desired.
• Riding Off Into the Sunset Your future is important to us and we have the numbers to prove it. We have two retirement savings plans for eligible employees, with participation rates off the chart! A traditional pension and a 401k option? Yes please!

How To Apply

This is more than a job; it's a journey of innovation and collaboration. So, if you're ready to dive into a day filled with challenges, solutions, and making a real impact, come join us. Your expertise will shape the way we power the future.

We know your time is valuable and that's why our application is short. Grab your resume and answer a few short questions at the link below.

Great Lakes Energy is an equal opportunity provider and employer.