Supervisor, Substance Testing Program

Seeking a highly effective Supervisor to join our Substance Testing Program (STP) department. The Supervisor is responsible for overseeing the daily activities of the STP staff and ensuring compliance with Department of Transportation (DOT) and Federal Motor Carrier Safety Administration (FMCSA) drug and alcohol testing regulations, applicable state requirements and motion picture industry contracts. This includes monitoring and engaging STP staff to achieve maximum success and productivity, overseeing testing selections and related processes, and supporting the STP Associate Manager in implementing programs and procedures within the department to serve both Employers and industry professionals subject to the Testing Program requirements.

KEY DUTIES AND RESPONSIBILITIES:
*Maintains confidentiality at all times.
*Oversees daily operation of the Substance Testing Program.
*Ensures compliance with government and regulatory agencies such as: DOT, FMCSA, DMV, CHP, FCRA, etc.
*Evaluates, creates, and updates STP procedures, ensuring compliance with state and federal regulations and company policies.
*Structures STP staff workflows to ensure accurate and timely completion of tasks.
*Engages with staff to communicate department and company goals, provide training, and assist with questions, troubleshooting, suggestions, etc.
*Reviews and approves staff time-off requests and timecards, escalating any issues to STP Associate Manager
*Identifies additional customer training opportunities and staff training requirements and ensures development and implementation of training materials.
*Conducts one-on-one meetings with staff to identify areas of concern, suggestions for improvement, and to tailor-make a personalized growth and development plan for each staff member.
*Performs random drug and alcohol testing selections, in accordance with current DOT-FMCSA regulations and company policies.
*Oversees follow-up Testing Program schedules and requirements, in compliance with current DOT-FMCSA regulations and company policies.
*Compiles and reviews semi-annual and annual consortium Management Information System (MIS) reports of Testing Program numbers in compliance with DOT-FMCSA regulations.
*Finalizes STP-specific billing items processed by STP Coordinator and approves for payment.
*Assists employers with DOT audit process.
*Informs STP Associate Manager of department status, including areas of concern or items in need of correction pre-emptively or when they are discovered, as well as accomplishments, exemplary performance by staff, and other successes.
*Oversees and assists with various projects as requested by the STP Associate Manager.

THE IDEAL CANDIDATE HAS:
*Excellent analytical and comprehension skills (must be able to take in complex information, such as regulations and contract language, and then explain the content in lay terms).
*Outstanding attention to detail required.
*Comfortable working in a fast-paced environment, including flexibility to seamlessly pivot when needed as new and potentially high-priority items arise.
*Ability to triage and prioritize items to ensure regulatory compliance and smooth department function.
*Self-starter attitude, including actively seeking additional information and direction when needed.
*Effective organization and time management skills.
*Excellent verbal and written communication, interpersonal, leadership, and problem-solving skills.
*Demonstrates effective change-management strategies, to help build staff and department resiliency.
*Strong collaborator who thrives in a team-oriented environment.
*Demonstrates leadership and accountability while collaborating with others.
*Contributes strong team building and staff development strategies.
*Computer proficiency in MS Office.
*Strong knowledge of DOT and FMCSA rules and regulations, including responsibilities of a Consortium/Third Party Administrator preferred.

Knowledge of the Motion Picture and Television Industry preferred.
EDUCATION/EXPERIENCE/MINIMUM REQUIREMENTS:
Education:
*Education and/or experience equivalent to a Bachelor's degree required.

Experience:
*Minimum 5 years office experience required.
*Experience with regulatory compliance, specifically drug and alcohol testing, preferred.
*Experience working in Transportation within the Motion Picture and Television Industry preferred.
*Previous supervisory experience preferred.
OR
Any combination of academic education, professional training or work experience which demonstrates the ability to perform the duties of the position.

All qualified applicants will receive consideration for employment without regard torace, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status.We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.