Supervisor - Security

Overview
Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.
The Supervisor of Security is responsible for overseeing and managing security personnel and is responsible for the safety of medical center personnel, patients and visitors. Assumes primary responsibility for administrative functions within the department, including management of the security incident and activity tracking program, basic budgetary responsibility (salary and operational), and revenue stream management. Assumes operational management for shifts, as well as overall primary supervision for security department personnel. Responds to security needs of medical center personnel.
Responsibilities

• Evaluates officers performance, provides guidance and counseling to improve performance. Responsible for disciplinary action when necessary.
• Exercises authority over all security operations
• Responsible for the staffing and scheduling of security personnel. Communicates directives as issued by the Network VP Security.
• Ensures that all security officers are properly attired and that they perform their duties as outlined in the Departmental Policy Manual.
• Performs Executive details, deliveries and special events.
• Manage the programming and facilitating the Parking Office authority for restricted and high risk areas.
• Reviews daily activity log and submission of all computer-based reports at the end of the shift.
• Reviews and corrects Security Incident Reports in a timely manner.
• Investigates and works with Risk management to handle theft, property damage, maintains Remedy system for lost and found belongings, injuries and documents all security incidents occurring on the shift.
• Responds to calls and codes for security and ensures that security personnel carry out their specific duties and responsibilities.
• Investigates all incidents of stolen property occurring on facility property during the shift; takes action to locate, and completes and submits all reports through proper channels.
• Handles disorderly and/or abusive patients and visitors, which includes psychiatric patients and patients brought into the Emergency Trauma Department under arrest.
• Enforces all facility regulations.
• Represents the Security Department at monthly Safety, MACH/Disaster/ETD and Environment of Care meetings.
• Other duties and/or projects as assigned.
• Adheres to HMH Organizational competencies and standards of behavior.

Qualifications
Education, Knowledge, Skills and Abilities Required:

• High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
• Minimum of 3 years experience, of hospital security or law enforcement experience.
• Documented security supervisory training.
• Excellent written and verbal communication skills.
• Proficient computer skills that may include but are not limited to Microsoft Office and/or Google Suite platforms.

Licenses and Certifications Required:

• Possession of a valid driver's license.
• OSHA/First Receiver Instructor.
• CPI (Non Violent Crisis Intervention) Instructor.
• First Aid Instructor.