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Form of workJob DescriptionSupervisor, RN Outpatient ClinicAbout City of HopeCity of Hope is an independent biomedical research and treatment organization for cancer, diabetes and other life-threatening diseases.Founded in 1913, City of Hope is a leader in bone marrow transplantation and immunotherapy such as CAR T cell therapy. City of Hope's translational research and personalized treatment protocols advance care throughout the world. Human synthetic insulin, monoclonal antibodies and numerous breakthrough cancer drugs are based on technology developed at the institution.
AccessHope, a subsidiary launched in 2019 serves employers and their health care partners by providing access to City of Hope's specialized cancer expertise.A National Cancer Institute-designated comprehensive cancer center and a founding member of the National Comprehensive Cancer Network, City of Hope is ranked among the nation's "Best Hospitals" in cancer by U.S. News & World Report and received Magnet Recognition from the American Nurses Credentialing Center. Its main campus is located near Los Angeles, with additional locations throughout Southern California, Arizona, Illinois and Georgia.Job Description:Responsible for providing the managerial and clinical link between the Outpatient Director and the Outpatient Clinic staff.
In collaboration with the Director, has oversight of safety and patient care processes, as well as flow, promoting quality care for oncology patients across the continuum of care. Makes administrative decisions, provides direction and communication and authorizes and acts in the absence of the department director and hospital administration.JOB RESPONSIBLITIESEnsures efficient patient flow, providing a positive and compassionate experience for patients, caregivers/families, and other Stakeholders.* Uses evidence based clinical knowledge to ascertain appropriateness of patient for evaluation and treatment.* Oversees the department's Quality Program in collaboration with the Director.* Develops and executes departmental goals such that they support the organizational mission and strategic plan.* Assists with and coaches team on the execution of departmental processes, goals and Key Performance Indicators (KPIs)* Utilizes sound fiscal thinking to maintain financially sound operations on a daily basis.* Seeks opportunities for organization and workflow process improvement by consistently applying lean thinking to departmental operations to enhance and improve servicesDevelops, tracks and improves upon department quality metrics.* Responsible for assisting in the development and implementation of department procedures, policies, and processes.* Facilitates development for both new and current Registered Nurse (RN) and Medical Assistants (MA) Stakeholders in their roles by supporting ongoing Stakeholder growth.* Uses critical thinking skills to make independent judgements.* Participates in the development and oversight of the operating budget.* Performs other clinical duties as directed by Clinic and Physician leadership.* Collaborates with Charge RN and Lead MA to construct daily staffing schedules ensuring all care teams are adequately staffed to provide patient care servicesJOB QUALIFICATIONSExperience: Bachelor's degree or an equivalent number of years of related experience.Education: 5 years clinical experience in Outpatient settingCertification: RN in AZ; BLS/CPR Certified#LI-CTCAPay Range$74,149.92 - $122,107.44Placement within the identified pay range is based on individual and market factors including, but not limited to, experience, education, credentials (including licenses and certifications), geographic location, market competition, skill set (including market availability of required skills), assigned/anticipated job tasks, and level of responsibility. These factors are considered without regard to an individual's status as a member of any protect group pursuant to federal, state, and/or local law.City of Hope's commitment to Diversity, Equity, and InclusionWe believe diversity, equity and inclusion is key in serving our mission to provide compassionate patient care, drive innovative discovery, and advance vital education focused on eliminating cancer and diabetes in all of our communities.
Our commitment to Diversity, Equity and Inclusion ensures we bring the full range of skills, perspectives, cultural backgrounds, and experiences to our work -- and that our teams align with the people we serve in order to build trust and understanding. We are dedicated to fostering a community that embraces diversity - in ideas, backgrounds, and perspectives; this is reflected in our work and represented in our people.Visit: Jobs.cancercenter.com to begin your journey.
