AddressBring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
Position Summary
The primary responsibility of the Supervisor of Pharmacy Operations is to supervise and provide direction to the professional and non-professional staff to ensure that prescription orders are filled and shipped in an accurate and efficient manner to achieve exceptional customer service to exceed company and customer expectations. The Supervisor of Pharmacy Operations is also responsible for directing daily workflow, interviewing/hiring, evaluating & reviewing performance, coaching & counseling, and daily supervision of the staff to ensure that all department and company policies and procedures are followed.
Schedule: Monday through Friday 1:00pm - 10:00pm
The Supervisor of Pharmacy Operations responsibilities Include but are not limited to:
• Ensuring the production and quality goals are maintained daily.
• Manage the timely movement of staff within the pharmacy to ensure prescriptions are Processed, Packed, and Shipped efficiently.
• Assist with development and training of colleagues to ensure a high-performing team.
• Perform audits to ensure standards are met within the business organization as well as prioritize and monitor workflow, addressing related issues as appropriate to achieve pharmacy production objectives.
• Responsible for tracking and root cause analysis of efficiency and quality measures.
• Assist in development and implementation of strategies and Standard Operating Procedures.
• Provide leadership and direction by establishing clear expectations, communicating specific performance feedback and giving timely and thorough performance reviews.
• Collaborate with the materials department and other areas of the business both internal and external to meet defined customer and client expectations
Required Qualifications
• Three years of pharmacy and/or warehouse experience.
• One year of supervisory experience in a related environment.
• Active Pharmacy Technician license or willingness to become licensed
Preferred Qualifications
• Extreme accuracy and attention to detail and data standards.
• Ability to work in teams and coordinate work efforts.
• Excellent communication, organizational, and interpersonal skills.
• Attention to customer focus to ensure patients are responded to with accurate and timely information.
Education
Verifiable High School diploma or GED is required, Bachelor's Degree preferred
Pay Range
The typical pay range for this role is:
$40,600.00 - $76,500.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.
For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits
