Address
Form of workSANTA BARBARA COUNTY, CA
JOB TITLE: Operations Supervisor
DEPARTMENT: Operations
REPORTS TO: Operations Manager
FLSA STATUS: Exempt
SUMMARY:
Under the direction of the Operations Manager, the Operations Supervisor is responsible for day-to-day operations which may include staffing, scheduling, ensuring maintenance of equipment and supplies, internal communications, budgetary considerations, outside agency interface, and community relations.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Work collaboratively with all allied health and public safety personnel at all times to ensure excellent customer service and the best possible patient care.
- Acts in a professional manner and treats all patients, customers, and team members with dignity and respect.
- Perform all duties of an EMT-Paramedic with high level of proficiency.
- Respond to 911 calls as needed or as assigned.
- Cover open shifts with appropriate employee assignments or by filling in as needed.
- Investigate incidents involving assigned units and communicate with the Operations Manager on status of assigned units and other problems.
- Assess daily staffing and equipment needs; assign replacements, and schedule service as necessary.
- Participate in interviewing and selection process as needed.
- Investigate incidents involving assigned units and communicate with the Operations Manager on status of assigned units and other needs or problems.
- Facilitate unit development and staffing in emergency situations and respond to the scene of mass casualty or unusual medical incidents as needed.
- Assure that all necessary payroll reports are properly completed and submitted in a timely manner.
- Submit reports on all incidents, accidents, work related injuries and exposures.
- Inspect all assigned stations, vehicles and equipment for cleanliness and general maintenance.
- Adhere to all company policies and procedures.
- Attend external and internal meetings as may be necessary/required.
- Remain accessible by pager or phone during off duty time.
- Assist with clinical investigations as needed.
- Effective information systems security is a team effort involving the participation and support of every AMR employee who deals with information and/or information systems. It is the responsibility of every computer user to:
- Know and follow Information Systems security policies and procedures
- Attend Information Systems security training, when offered
- Report information systems security problems
SUPERVISORY RESPONSIBILITIES:
- Evaluate, discipline and recommend ALS field personnel for promotions.
- Ensure that all field personnel maintain all county or local agency required certifications and/or accredidation.
- Become a coach, teacher or evaluator on multi-casualty incidents with the goal of reviewing each call for continuous improvement and compliance with existing policies.
- Mentor employees, conduct performance evaluations if applicable, counsel and provide disciplinary actions to assigned personnel with a goal of developing a team-oriented approach with positive results.
- Assist in driving performance management.
- Comply with all employment laws and support affirmative action / equal opportunity and diversity goals.
MINIMUM QUALIFICATIONS:
- High school diploma or equivalent (GED). Must be at least 18 years of age. Possess a valid California Driver's License, Ambulance Driver's License, and Medical Examiners Certificate.
- Current state of California Paramedic License.
- Current ACLS
- Current BCLS or Ventura County Cardiac Arrest Management "CAM" training.
- Current PALS, PEPP, or Handtevy training.
- Driving record in compliance with AMR policy regarding insurability. Some advanced education preferred.
- Minimum of two (2) years' experience as a Paramedic.
- Effective administrative skills (paperwork, time management, etc.), written and verbal communication skills.
- Effective oral, written and interpersonal communication skills.
EQUIPMENT USED:
- Occasionally: Wheelchair, medications, monitor/defibrillator, suction equipment, airway equipment, telephone, vacuum cleaner, cleaning equipment, protective devices, protective clothing, IV supplies, bandaging, disposable supplies, durable equipment, gurney, maps, trauma bag/box, terminal, facsimile, computer/typewriter, keyboard, stapler, 3-hole punch, sharpener, and calculator.
- Frequently: Telephone, pager, cell phone.
WORKING ENVIRONMENT:
- Occasionally: Works alone, inside, confined areas noise other hazardous conditions (human excrement, blood, urine, mucous, tissue, asbestos), electrical equipment, extended day.
- Constantly: Works with others, face-to-face contact, verbal contact with others, works inside.
Why Choose AMR? AMR is one of Global Medical Response's (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com. Learn how our values are at the core of our services and vital to how we approach care, and check out our comprehensive benefit options at GlobalMedicalResponse.com/Careers.
EEO Statement
Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.
More Information about this JobCompany Benefits: Check out our careers site benefits page to learn more about our benefit options.
Salary Range: $112,000- $125,000 annually.
Employment Type: FULL_TIME
