Supervisor: Full Time

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always stood for optimistic femininity. Today, the brand is a global life and style house with handbags, ready-to-wear, jewelry, footwear, gifts, home décor and more. Polished ease, thoughtful details and a modern, sophisticated use of color—Kate Spade New York’s founding principles define a unique style synonymous with joy. Under the vision of creative director Nicola Glass, the brand continues to celebrate confident women with a youthful spirit.

Kate Spade New York is part of the Tapestry portfolio – a global house of brands powered by optimism, innovation, and inclusivity.

As a member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

Responsibilities:

The supervisor's responsibilities include, but are not limited to the following:

Client & Service Expert

Expertise in the development of a clientele
Model and lead the team by developing a repeat business and maximizes sales through proactive client outreach
Build and maintain new/existing client relationships and has a strong, productive client book
Maintain clientele and thank you note standards
Demonstrate strong use of selling skills

Leadership Presence

Achievement of personal sales goals
Educate team on sales plans, personal sales goals, store stats, and drives team to achieve them
Ensure the highest level of service is provided to all customers through extensive product knowledge and the completion of product profiles
Foster a team environment by creating a fun, competitive, inviting atmosphere

Building Brand Equity

Understand and can communicate the kate spade brand aesthetic, brand philosophy and lifestyle to the sales team and customer
Ensure brand and operating standards are met to support brand consistency.
Ensure store presentation standards are achieved and maintained

Operations

Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility
Accurately processes all pos transactions and inventory functions such as transfers, receiving, FedEx shipments, repairs, and damages to maintain the integrity of the inventory
Adherence to kate spade loss prevention policies and operational procedures

Qualifications

Skills and abilities required:

Two to three years prior retail experience in a similar retail environment
Strong written and verbal communication skills
Detail oriented
Proactive ability to multi-task and prioritize
College degree preferred

Physical Requirements:
Available to work store schedule, as needed, including evenings and weekends
Standing for extended periods of time
Able to safely lift boxes up to 40 pounds
Comfortable climbing ladders

Job Type: Full-time

Pay: $16.00 - $35.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Weekly day range:

• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person