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DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com
Location: USA - Phoenix, E. Jones Ave.
Division: Road
Job Posting Title: Supervisor, Driver Operations
Time Type: Full Time
Summary
The Supervisor, Driver Operations at DSV Road Transport will play a pivotal role in ensuring the smooth and efficient operation of our transportation services. You will be responsible for supervising and overseeing a team of drivers, ensuring compliance with company policies, optimizing routes, and maintaining a high level of customer satisfaction. The ideal candidate will have excellent communication skills, strong leadership abilities, and a thorough understanding of transportation logistics.
Duties and Responsibilities
- Lead, Mentor, and supervise a team of dispatchers, providing guidance, support, and coaching to ensure efficient operations
- Conduct regular reviews and provide constructive feedback to a team of drivers
- Foster a positive and collaborative team culture
- Address and resolve any driver related issues or concerns
- Plan and optimize routes to ensure fuel efficiency, reduce deadhead, and safe on-time delivery
- Monitor and adjust routes based on traffic, weather, and other factors.
- Implement strategies to reduce waste and transportation costs.
- Ensure all drivers adhere to all DOT, Federal, State, and company rules and regulations.
- Conduct regular Driver Meetings to touch on safety, operations, and concerns.
- Collaborate with customer service teams to address customer inquiries and concerns
- Maintain open communication channels to promptly resolve any delivery-related issues.
- Strive to exceed customer expectations for Service Quality.
- Utilize Transportation Management Systems (TMS) and other technology tools to streamline operations.
- Provide training to drivers on the use of relevant technology
- Review and approve required documentation as needed
- Additional duties may be assigned according to business needs.
Skills & Competencies
- Team player with ability to work amongst diverse, cross-functional teams and all levels of management
- Capability to work under time and quota pressures
- Excellent organizational and problem-solving abilities
- Analytical mindset to optimize and keep the supply chain running in a world of change
- Accustomed to working in a fast-paced, dynamic environment
- Demonstrates commitment and results-orientation, strives to maximize performance
- Effective communication skills – written and verbal
Educational background / Work experience / Qualifications
- Proven experience in Transportation Management or a related field
- Knowledge of DOT regulations and transportation laws
- Previous experience in a managerial position
- Bachelor’s degree in logistics, supply chain management, or a related field preferred
Computer Literacy
- Highly proficient in Microsoft Office Software (Excel, Word, PowerPoint, and others)
- Good knowledge of Customer Relationship Management (MS Dynamics) Tools
Physical and/or Mental Requirements / Working Conditions
While performing the duties of this job, the employee is frequently required to stand. The employee is often required to walk and use hand and eye coordination. Specific vision abilities required by this job include close vision, depth perception, and the ability to adjust focus.
Work Hours and Environment
Normal working hours for this position are Monday – Friday from 8:30 AM to 5:30 PM or as assigned by manager, however, working beyond these hours will often be required by business needs.
At Will Employment
DSV Road Inc. employees are hired for an undefined period of time as “at will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.
For this position, the expected base pay is: $68,000- $92,000/ Annual. Actual base compensation will be determined based on various factors including job-related knowledge, geographical location, skills, experience, and other objective business considerations.
DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV – Global transport and logistics
DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.
We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.
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