- Workflow coordinator directing work to onshore and offshore teams.
- Take a job from customer files to conversion, pagination, art placement, revisions, and final output.
- Use/apply company style and read proofreader marks.
- Responsible for ensuring final results occur for online and print.
- Follow up/troubleshoot problems, confer with management on out-of-scope items.
- Train in all functional areas of department, maintain process documentation and train others.
- Promote a positive atmosphere and demonstrate a good work ethic.
- Work successfully in a team environment by accepting/giving feedback, collaborating with others.
- Oversee entire shift including job assignments and timesheet accuracy.
- Prioritize workflow to meet delivery requirements.
- Main point of contact with Customer Service/Associates regarding queries, concerns, etc.
- Act as a liaison to provide ETAs to Customer Service and manage internal teams to deliver on those ETAs.
- Ensure the filing list is up to date with Customer Service.
- Ensure the latest EDGAR/HTML proofs are provided to Customer Service.
- Ensure test filings are completed in advance. Live File jobs on shift.
- Manage vacation approvals for shift and manage coverage for other shifts as necessary.
- Approve timesheets for contingent workers and associates.
- Coach and invest in developing others.
- Manage yearly reviews and checkpoints with associates.
- Weekend flexibility is required.
- Salary Range: 85,000 - 102,000 depending on experience. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
- Annual Bonus: 10%
- Benefits: Medical, dental, life and vision insurance. 401k w/ match, parental leave, and more. Medical insurance starts immediately upon hire.
Broadridge associates helped us envision our Connected Workplace - a work model that allows associates around the globe, dependent upon their role responsibilities, to take advantage of the benefits of both on-site and off-site work to support our clients, one another, and the communities where we live and work. Our Connected Workplace is grounded in the concept of FACS: Flexible, Accountable, Connected, and Supported, which is our commitment to our associates. FACS supports our strong culture and allows us to achieve business goals while supporting meaningful work-life integration for our associates.
We are dedicated to fostering a diverse, equitable, and inclusive environment and committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates can only do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates diversity in all its dimensions.